Choose Archetype

Choose Archetype

Enterprise UX trough the lens of
12 Archetypes

Enterprise UX trough the lens of
12 Archetypes

This article explores how AI-driven UX design can embody 12 archetypes to create emotionally resonant and user-friendly experiences. Each archetype brings unique qualities to enterprise UX, making AI systems not only efficient but also engaging, relatable, and meaningful. Whether it’s the Hero guiding users through challenges, the Sage delivering intelligent insights, or the Jester injecting humour, these archetypes humanize AI-driven solutions. By integrating these archetypes, enterprises can foster trust, creativity, and connection, redefining how users interact with digital systems.

1. Innocent AI

AI in the Innocent archetype brings simplicity and ease into the use case. The AI strips down complex systems into user-friendly interactions. For example, predictive AI can guess what users need and simplify tasks by automating repetitive actions. You might log in and see, “We noticed you’re usually looking for these reports—shall we pull them up for you automatically?” AI helps create a UX where users don’t need a manual, because everything is intuitive, clean, and works seamlessly.

1. Innocent AI

AI in the Innocent archetype brings simplicity and ease into the use case. The AI strips down complex systems into user-friendly interactions. For example, predictive AI can guess what users need and simplify tasks by automating repetitive actions. You might log in and see, “We noticed you’re usually looking for these reports—shall we pull them up for you automatically?” AI helps create a UX where users don’t need a manual, because everything is intuitive, clean, and works seamlessly.

1. Innocent AI

AI in the Innocent archetype brings simplicity and ease into the use case. The AI strips down complex systems into user-friendly interactions. For example, predictive AI can guess what users need and simplify tasks by automating repetitive actions. You might log in and see, “We noticed you’re usually looking for these reports—shall we pull them up for you automatically?” AI helps create a UX where users don’t need a manual, because everything is intuitive, clean, and works seamlessly.

2. Hero AI

AI-powered UX for the Hero archetype could transform users into digital champions, always on a mission. Imagine AI-driven recommendations guiding users step-by-step through challenges, turning complex processes into manageable quests. It’s like having a digital assistant that has your back, cheering you on, “You’re almost there! Just one more report and you’ll be the office legend!” AI anticipates roadblocks and offers quick fixes, keeping users in a flow state, like a real-life hero on a winning streak. 

2. Hero AI

AI-powered UX for the Hero archetype could transform users into digital champions, always on a mission. Imagine AI-driven recommendations guiding users step-by-step through challenges, turning complex processes into manageable quests. It’s like having a digital assistant that has your back, cheering you on, “You’re almost there! Just one more report and you’ll be the office legend!” AI anticipates roadblocks and offers quick fixes, keeping users in a flow state, like a real-life hero on a winning streak. 

2. Hero AI

AI-powered UX for the Hero archetype could transform users into digital champions, always on a mission. Imagine AI-driven recommendations guiding users step-by-step through challenges, turning complex processes into manageable quests. It’s like having a digital assistant that has your back, cheering you on, “You’re almost there! Just one more report and you’ll be the office legend!” AI anticipates roadblocks and offers quick fixes, keeping users in a flow state, like a real-life hero on a winning streak. 

3. Lover AI

AI in the Lover archetype focuses on creating meaningful, personalized experiences. Here, AI leverages machine learning to understand user preferences in-depth. It remembers how users like to interact with the system, offering a customized experience every time. “Welcome back! We’ve set up your workspace just the way you like it.” The Lover UX, enhanced by AI, makes users feel valued and connected, fostering a sense of loyalty and appreciation transcending functionality. 

3. Lover AI

AI in the Lover archetype focuses on creating meaningful, personalized experiences. Here, AI leverages machine learning to understand user preferences in-depth. It remembers how users like to interact with the system, offering a customized experience every time. “Welcome back! We’ve set up your workspace just the way you like it.” The Lover UX, enhanced by AI, makes users feel valued and connected, fostering a sense of loyalty and appreciation transcending functionality. 

3. Lover AI

AI in the Lover archetype focuses on creating meaningful, personalized experiences. Here, AI leverages machine learning to understand user preferences in-depth. It remembers how users like to interact with the system, offering a customized experience every time. “Welcome back! We’ve set up your workspace just the way you like it.” The Lover UX, enhanced by AI, makes users feel valued and connected, fostering a sense of loyalty and appreciation transcending functionality. 

4. Caregiver AI

AI in the Caregiver archetype is all about empathy and support. Picture a chatbot that recognizes when a user is struggling and offers timely assistance, or predictive AI that flags issues before they become problems. For example, if a user is just about to make a mistake, the AI Caregiver might say, “Hold on, you’re about to delete an important file—are you sure?” The system feels like it’s watching your back, offering proactive help with a calm, nurturing touch. 

4. Caregiver AI

AI in the Caregiver archetype is all about empathy and support. Picture a chatbot that recognizes when a user is struggling and offers timely assistance, or predictive AI that flags issues before they become problems. For example, if a user is just about to make a mistake, the AI Caregiver might say, “Hold on, you’re about to delete an important file—are you sure?” The system feels like it’s watching your back, offering proactive help with a calm, nurturing touch. 

4. Caregiver AI

AI in the Caregiver archetype is all about empathy and support. Picture a chatbot that recognizes when a user is struggling and offers timely assistance, or predictive AI that flags issues before they become problems. For example, if a user is just about to make a mistake, the AI Caregiver might say, “Hold on, you’re about to delete an important file—are you sure?” The system feels like it’s watching your back, offering proactive help with a calm, nurturing touch. 

5. Rebel AI

AI in the Magician archetype works behind the scenes to work magic on your pain point at work. Complex workflows are seamlessly automated, and data appears exactly when and where it’s needed. AI anticipates user needs and proactively solves problems—think predictive analytics or AI-driven automation that completes tasks before you even think about them. “We’ve already analyzed your data and prepared insights for your meeting.” It’s a UX where everything just works, and users feel like they have a bit of magic at their fingertips.

5. Rebel AI

AI in the Magician archetype works behind the scenes to work magic on your pain point at work. Complex workflows are seamlessly automated, and data appears exactly when and where it’s needed. AI anticipates user needs and proactively solves problems—think predictive analytics or AI-driven automation that completes tasks before you even think about them. “We’ve already analyzed your data and prepared insights for your meeting.” It’s a UX where everything just works, and users feel like they have a bit of magic at their fingertips.

5. Rebel AI

AI in the Magician archetype works behind the scenes to work magic on your pain point at work. Complex workflows are seamlessly automated, and data appears exactly when and where it’s needed. AI anticipates user needs and proactively solves problems—think predictive analytics or AI-driven automation that completes tasks before you even think about them. “We’ve already analyzed your data and prepared insights for your meeting.” It’s a UX where everything just works, and users feel like they have a bit of magic at their fingertips.

6. The Explorer

In the Explorer archetype, AI transforms the user journey into a digital adventure. AI can recommend unexplored features, suggest new workflows, or even analyze user behavior to identify new ways to improve productivity. It’s like having an AI-powered treasure map, highlighting untouched areas of the software. “Hey, you haven’t tried this data visualization tool—want to see what happens?” AI helps users discover new possibilities, nudging them toward innovation. 

6. The Explorer

In the Explorer archetype, AI transforms the user journey into a digital adventure. AI can recommend unexplored features, suggest new workflows, or even analyze user behavior to identify new ways to improve productivity. It’s like having an AI-powered treasure map, highlighting untouched areas of the software. “Hey, you haven’t tried this data visualization tool—want to see what happens?” AI helps users discover new possibilities, nudging them toward innovation. 

6. The Explorer

In the Explorer archetype, AI transforms the user journey into a digital adventure. AI can recommend unexplored features, suggest new workflows, or even analyze user behavior to identify new ways to improve productivity. It’s like having an AI-powered treasure map, highlighting untouched areas of the software. “Hey, you haven’t tried this data visualization tool—want to see what happens?” AI helps users discover new possibilities, nudging them toward innovation. 

7. The Magician

AI in the Magician archetype works behind the scenes to work magic on your pain point at work. Complex workflows are seamlessly automated, and data appears exactly when and where it’s needed. AI anticipates user needs and proactively solves problems—think predictive analytics or AI-driven automation that completes tasks before you even think about them. “We’ve already analyzed your data and prepared insights for your meeting.” It’s a UX where everything just works, and users feel like they have a bit of magic at their fingertips.

7. The Magician

AI in the Magician archetype works behind the scenes to work magic on your pain point at work. Complex workflows are seamlessly automated, and data appears exactly when and where it’s needed. AI anticipates user needs and proactively solves problems—think predictive analytics or AI-driven automation that completes tasks before you even think about them. “We’ve already analyzed your data and prepared insights for your meeting.” It’s a UX where everything just works, and users feel like they have a bit of magic at their fingertips.

7. The Magician

AI in the Magician archetype works behind the scenes to work magic on your pain point at work. Complex workflows are seamlessly automated, and data appears exactly when and where it’s needed. AI anticipates user needs and proactively solves problems—think predictive analytics or AI-driven automation that completes tasks before you even think about them. “We’ve already analyzed your data and prepared insights for your meeting.” It’s a UX where everything just works, and users feel like they have a bit of magic at their fingertips.

8. Sage AI

AI here is the ultimate Sage, delivering wisdom with every interaction. With natural language processing (NLP), AI can answer complex questions in real-time, predict issues before they arise, and suggest the smartest solutions. Imagine users simply asking, “What’s the best way to optimize this process?” and the AI responds with actionable insights, backed by data. The Sage UX, enhanced by AI, turns your platform into a fountain of knowledge—no more scrolling through 47 tabs to find what you need.

8. Sage AI

AI here is the ultimate Sage, delivering wisdom with every interaction. With natural language processing (NLP), AI can answer complex questions in real-time, predict issues before they arise, and suggest the smartest solutions. Imagine users simply asking, “What’s the best way to optimize this process?” and the AI responds with actionable insights, backed by data. The Sage UX, enhanced by AI, turns your platform into a fountain of knowledge—no more scrolling through 47 tabs to find what you need.

8. Sage AI

AI here is the ultimate Sage, delivering wisdom with every interaction. With natural language processing (NLP), AI can answer complex questions in real-time, predict issues before they arise, and suggest the smartest solutions. Imagine users simply asking, “What’s the best way to optimize this process?” and the AI responds with actionable insights, backed by data. The Sage UX, enhanced by AI, turns your platform into a fountain of knowledge—no more scrolling through 47 tabs to find what you need.

9. Jester AI

AI gets cheeky here!. The Jester archetype leverages AI to keep things light , with playful reminders and witty insights. Think of an AI assistant that makes mundane tasks fun or turns those frustrating error messages into friendly nudges. “Hey, looks like you’re trying to file that report again. Just remember: the third time’s the charm!” AI-driven Jester UX could also include gamification, adding fun when users hit milestones or need a bit of encouragement during boring tasks. 

9. Jester AI

AI gets cheeky here!. The Jester archetype leverages AI to keep things light , with playful reminders and witty insights. Think of an AI assistant that makes mundane tasks fun or turns those frustrating error messages into friendly nudges. “Hey, looks like you’re trying to file that report again. Just remember: the third time’s the charm!” AI-driven Jester UX could also include gamification, adding fun when users hit milestones or need a bit of encouragement during boring tasks. 

9. Jester AI

AI gets cheeky here!. The Jester archetype leverages AI to keep things light , with playful reminders and witty insights. Think of an AI assistant that makes mundane tasks fun or turns those frustrating error messages into friendly nudges. “Hey, looks like you’re trying to file that report again. Just remember: the third time’s the charm!” AI-driven Jester UX could also include gamification, adding fun when users hit milestones or need a bit of encouragement during boring tasks. 

10. The Ruler

AI in the Ruler archetype makes governance and control smooth and precise. It ensures that rules are followed, automatically flags compliance issues, and suggests improvements for operational efficiency. For instance, AI can enforce permissions and workflows, ensuring that only the right people have access to sensitive data. It’s the archetype for when your enterprise UX needs be firm but fair, with AI acting as the all-seeing enforcer of order.

10. The Ruler

AI in the Ruler archetype makes governance and control smooth and precise. It ensures that rules are followed, automatically flags compliance issues, and suggests improvements for operational efficiency. For instance, AI can enforce permissions and workflows, ensuring that only the right people have access to sensitive data. It’s the archetype for when your enterprise UX needs be firm but fair, with AI acting as the all-seeing enforcer of order.

10. The Ruler

AI in the Ruler archetype makes governance and control smooth and precise. It ensures that rules are followed, automatically flags compliance issues, and suggests improvements for operational efficiency. For instance, AI can enforce permissions and workflows, ensuring that only the right people have access to sensitive data. It’s the archetype for when your enterprise UX needs be firm but fair, with AI acting as the all-seeing enforcer of order.

11. The Everyman

AI for the Everyman archetype is about making the systems universally approachable. AI-driven interfaces can simplify tasks for users at all skill levels, adapting in real-time to provide more detailed help for novices while staying out of the way for advanced users. Imagine an AI assistant that tailors its responses based on the user’s comfort with the system: “Need help with that pivot table?” or “You seem to know your way around. Let me know if you need anything.” It’s the AI that understands everyone.

11. The Everyman

AI for the Everyman archetype is about making the systems universally approachable. AI-driven interfaces can simplify tasks for users at all skill levels, adapting in real-time to provide more detailed help for novices while staying out of the way for advanced users. Imagine an AI assistant that tailors its responses based on the user’s comfort with the system: “Need help with that pivot table?” or “You seem to know your way around. Let me know if you need anything.” It’s the AI that understands everyone.

11. The Everyman

AI for the Everyman archetype is about making the systems universally approachable. AI-driven interfaces can simplify tasks for users at all skill levels, adapting in real-time to provide more detailed help for novices while staying out of the way for advanced users. Imagine an AI assistant that tailors its responses based on the user’s comfort with the system: “Need help with that pivot table?” or “You seem to know your way around. Let me know if you need anything.” It’s the AI that understands everyone.

12. The Creator

The Creator archetype, powered by AI, transforms enterprise UX into a sandbox of infinite possibilities. AI can assist in building custom workflows, automating repetitive tasks, and even generating new solutions based on user behavior. Imagine an AI suggesting different ways to build a project workflow or offering creative alternatives for data visualization. It’s a collaborative partner, co-creating with users by offering suggestions based on massive datasets and historical patterns. AI and humans, painting the enterprise canvas together! 

12. The Creator

The Creator archetype, powered by AI, transforms enterprise UX into a sandbox of infinite possibilities. AI can assist in building custom workflows, automating repetitive tasks, and even generating new solutions based on user behavior. Imagine an AI suggesting different ways to build a project workflow or offering creative alternatives for data visualization. It’s a collaborative partner, co-creating with users by offering suggestions based on massive datasets and historical patterns. AI and humans, painting the enterprise canvas together! 

12. The Creator

The Creator archetype, powered by AI, transforms enterprise UX into a sandbox of infinite possibilities. AI can assist in building custom workflows, automating repetitive tasks, and even generating new solutions based on user behavior. Imagine an AI suggesting different ways to build a project workflow or offering creative alternatives for data visualization. It’s a collaborative partner, co-creating with users by offering suggestions based on massive datasets and historical patterns. AI and humans, painting the enterprise canvas together! 

And there you have it—the complete set of 12 archetypes and how they can transform AI-driven enterprise UX. From the playful Jester to the insightful Sage, these archetypes infuse emotion, personality, and meaning into our digital solutions. AI isn’t just about efficiency or automation; it’s also about creating experiences that resonate with users, fostering trust, creativity, and even a bit of magic.

When leveraged thoughtfully per their specific use cases, these archetypes can elevate enterprise UX, making the systems we use every day more human, relatable, and impactful. In the world of AI-driven solutions, these age-old archetypes aren’t just relevant—they’re essential.

Our Contributors

Our Contributors

Ashmi Kothari

Senior Design Consultant

Ashmi Kothari

Senior Design Consultant

Ashmi Kothari

Senior Design Consultant

Shreya Shah

Principal Design Consultant

Shreya Shah

Principal Design Consultant

Shreya Shah

Principal Design Consultant