Named as a Leader
in the Forrester Wave

Customer Analytics Service Providers, Q3 2021

Awards and recognitions

Emerging Tech Impact Radar: Artificial Intelligence

Featured as sample vendor under -Decision Intelligence & ModelOps

Decision intelligence (DI) - is a practical discipline used to improve decision making by explicitly understanding and engineering how decisions are made and how outcomes are evaluated, managed and improved via feedback.​ In the current dynamic and complex business environment, with the increasing pace of business, DI provides a way to focus the need for information, collaboration and feedback. Common use cases for DI include credit risk evaluation, portfolio optimization in financial services, price optimization in retail and pharmaceuticals, and predictive and prescriptive maintenance in manufacturing.

ModelOps- AI model operationalization (ModelOps) brings governance and life cycle management of all AI (e.g., graphs, linguistic, rule-based systems) and decision models. Core capabilities include management of model repository, champion-challenger testing, model rollout/rollback and continuous integration/continuous delivery (CI/CD).


Magic Quadrant for Data and Analytics Service Providers 2022

Fractal recognised as an 'Honorable Vendor' for 4th consecutive year under "Pure Play Data & Analytics Services"

Honorable mentions were introduced to include those players who have a significant presence but could not met the revenue criteria. In the report, Honorable mentions are defined as –“ These service providers were not included as they did not meet the inclusion criteria, but each has significant market presence nonetheless"

D&A-specific: Fractal Analytics combines AI expertise, engineering capabilities with behavioral science and design to support organizations in their decision making. It provides D&A services, solutions and products such as (for sustainable AI), (medical imaging), (conversational platform) and Crux Intelligence (AI for business users).


Build Stakeholder Trust In Artificial Intelligence”

Fractal Featured around “Counterfactuals” in AI

As adoption of artificial intelligence grows across enterprises, establishing trust in AI systems is critical if companies want to take full advantage of their insights while avoiding potential risks.


Now Tech: AI Consultancies, Q1 2021

Fractal has been featured under ‘Midsize -$25M to $1B in annual category revenue category’

Forrester defines the AI consultancies as: AI consultancies are service provider firms that bring a holistic approach across people, process, technology, and data science to help enterprises transform with AI-driven systems and experiences for competitive advantage.


Recognized as a ‘Leader’ in Analytics and AI Services Specialists PEAK Matrix® Assessment 2022 by Everest Group

Fractal Analytics has built inter-disciplinary capabilities with skill sets across behavioral sciences, design thinking, data science and AI, and cloud engineering, which differentiates it in its ability to take a holistic approach to problem-solving.


Pick A Powerful Pilot to Propagate Customer Analytics

Fractal is a key vendor in the space.

While most companies understand the importance of transforming data into insights, many struggle to get their customer analytics practice off the ground. They’re missing out on a huge opportunity. This report provides customer insights (CI) pros with a framework for selecting a customer analytics pilot project that is achievable, yields the greatest return on investment (ROI), and ensures that its success will make the case for further investments in customer analytics.