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Case Studies

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AI-driven transaction processing on a scalable big data system

AI-driven transaction processing on a scalable big data system

How a loyalty firm built a scalable data ecosystem for smarter engagement

How a loyalty firm built a scalable data ecosystem for smarter engagement

Scalable solution

Multi-source integration

Revenue growth support

Future-ready

The challenge

The challenge

Building a scalable loyalty marketplace for seamless transactions

Building a scalable loyalty marketplace for seamless transactions

A loyalty firm aimed to launch an online-only coalition program, creating a "marketplace of marketplaces" to offer loyalty solutions to eCommerce platforms in the region.

Key challenges

  • Handling millions of transactions over months

  • Seamless integration of vendor partners

  • Scalable tracking and optimization

Challenge diagram with FDS generation at the center connected to five pain points

The solution

Optimized data ecosystem

Optimized data ecosystem

Scalable data infrastructure

Integrated transactions and campaigns

Secure, high-performance warehouse

Deployed on-prem SaaS model

Advanced data management

Supports relational & non-relational data

Securely hosted at Fractal

Enabled real-time tracking

Implementation approach

Implementation approach

1

Data warehouse setup

  • Scalable storage

  • Automated ingestion

  • High-volume optimized

2

Data processing and analytics

  • Real-time tracking

  • Monitored campaigns

  • Merged clickstream & transactions

3

Security and optimization

  • Secure hosting

  • Role-based access control

  • Continuous optimization

The impact

The impact

Driving scalable and intelligent loyalty solutions

Driving scalable and intelligent loyalty solutions

Scalable growth

  • Processed millions of transactions over months

  • Integrated data sources

  • Ensured performance

Business impact

  • Uncovered cross-sell and up-sell

  • Strengthened coalition program

  • Helped improve targeting

Advanced insights

  • Help improve campaign tracking

  • Enabled loyalty analytics

  • Data-driven decisions

Looking ahead

Looking ahead

Scaling for growth

  • Expanding data capabilities for higher transaction volumes

Enhanced personalization

  • Using AI for deep customer insights and targeted engagement

Strengthened security

  • Optimizing data protection and compliance measures

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All rights reserved © 2026 Fractal Analytics Inc.

Registered Office:

Level 7, Commerz II, International Business Park, Oberoi Garden City,
Off W. E. Highway Goregaon (E), Mumbai - 400063, Maharashtra, India.

CIN : L72400MH2000PLC125369

GST Number (Maharashtra) : 27AAACF4502D1Z8

All rights reserved © 2026 Fractal Analytics Inc.

Registered Office:

Level 7, Commerz II, International Business Park,
Oberoi Garden City, Off W. E. Highway Goregaon (E),
Mumbai - 400063, Maharashtra, India.

CIN : L72400MH2000PLC125369

GST Number (Maharashtra) : 27AAACF4502D1Z8