Essential services accessed
Encourage user interaction and public program participation
Available on mobile and web platforms
Multiple citizen queries effeciently served
India’s diverse population poses challenges in achieving universal service delivery due to varying levels of linguistic and technological literacy. Differences in users’ ability to navigate digital platforms hinder access to essential information and services, creating an uneven digital landscape.
Key challenges
Overcoming language barriers to improve access to information and services
A flexible system catering to diverse tech skills and device preferences
The solution
AI-powered virtual assistant
Centralized information delivery system
Effortless interaction across languages
User-friendly design
Enhancing government service access
Multilingual voice and text support
Higher citizen engagement in initiatives
Inclusive for diverse demographics
1
Multilingual and voice-enabled interface
Seamless text and voice interactions
Communication for better engagement
Broad accessibility with multiple languages
2
Seamless cross-platform integration
Available on mobile and web platforms
Expands reach for government services
Ensures smooth user experience across devices
3
Real-time service accessibility
Instant access to essential services
Quick query resolution for citizens
Boosts adoption of government initiatives
Bridging the accessibility gap
Ensures seamless service integration
Improves access to key public resources
Supports timely response to user needs
User-centric design
Coherent, easy-to-navigate interface
Empathetic, inclusive user experience
Facilitates interaction with government services
Advanced AI and NLP
Enhancing language support for even more regional dialects.
Expanded service integration
Adding more government services for seamless digital access.
Omnichannel accessibility
Extending support across emerging platforms and devices.
Testimonials
Access to safe blood and blood components is a key step in the Government of India’s mission to achieve Universal Health Care for all by 2030. The integration of the Virtual Assistant with the Central Blood Bank Management System would play a critical role during emergencies by allowing people to instantly track and get real-time blood availability at a blood bank near them.
Shridhar Marri, CEO, and co-founder of Senseforth.ai
