Identifying business drivers
Centralized platform
Reduced cycle time
Accurate forecasting
The challenge
Streamlining decision-making with real-time insights
A major P&C insurer aimed to develop an early alert system to track deviations from its business portfolio goals and benchmarks. They wanted a guided analytics dashboard for tracking KPIs such as ‘Items in Force’, its metrics, and underlying drivers. Core factors included early identification of deviations, understanding the reasons behind those deviations, and enabling leadership for better business performance.
Key challenges
Need for insights into goal deviations
Need for user alerts about performance flaws
Multiple isolated reports delaying decision-making
Disparate data sources causing misalignment on direction
Delayed data availability and preparation for consumption
The solution
Smarter business insights through automation and centralized reporting
Centralized reporting and dashboards
Agile approach for insights
Real-time dashboard
Consolidated metrics
Automated and self-alerting mechanisms
Self-alerts for dips
Storyboards highlight issues
Seasonality-based forecasts
Implementation approach
1
Data layer development
Data slicing
Integrated sources
Unified data layer
2
Automation and data processing
Automated processing
Streamlined workflows
Established governance
3
Performance monitoring and alerts
Self-alerts for tracking
Adjusted benchmarks
Alerts for deviations
The impact
Driving business success
Early identification of drivers
Improved portfolio management
Enabled proactive action
Identified key drivers
Centralized platform for all levels
Streamlined decision-making
Reduced solution cycle time
Unified stakeholder access
Accurate forecasting and business planning
Data-driven decisions
Better forecasting
Stronger strategy
Looking ahead
Enhanced predictive capabilities
Use AI to predict future trends and performance deviations
Scalable infrastructure
Expand system capabilities to handle huge, complex data
Continuous improvement
Refine forecasting models for accurate and actionable insights