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Case Studies

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Transforming policy and claims systems for a leading P&C insurer

Transforming policy and claims systems for a leading P&C insurer

Transforming policy and claims systems for a leading P&C insurer

How cutting-edge technology streamlined policy and claims processing

How cutting-edge technology streamlined policy and claims processing

20% Faster product launches

18% Higher policy sales

Quicker claims processing

Fewer errors, better decisions

The challenge

Modernizing policy and claims systems for a leading P&C insurer

Businesses worldwide are leveraging data to optimize operations and gain deeper customer insights. A top property and casualty (P&C) insurer sought to upgrade its policy and claims systems to offer tailored solutions across multiple brands.

Key challenges

  • Improve data accuracy, fraud detection, and automation

  • Innovate with usage-based and embedded insurance

  • Adapt swiftly to market trends and customer needs

  • Leverage a data lake for AI-driven underwriting

  • Remove digital barriers to boost conversions

The solution

Streamlining insurance operations with scalable, data-driven solutions

System modernization

Migrated to Guidewire for streamlined operations

Improved policy, claims, and billing management

Enhanced scalability and agility with cloud adoption

Data transformation

Built a data lake for analytics and AI

Ensured seamless data migration with AWS tools

Enabled automated digital policy management

Implementation approach

1

Foundation setup

  • Built a secure data lake

  • Integrated AWS for seamless operations

  • Created scalable data stores

2

Data migration

  • Transferred data via AWS DMS and Glue ETL

  • Maintained accuracy throughout

  • Ensured consistency with CDC

3

Digital transformation

  • Migrated policies to Guidewire 10

  • Optimized storage with S3 to RDS shift

  • Automated policy document generation

The impact

Driving growth through digital transformation

20% Faster product launch

  • Quicker time-to-market

  • Adapted to market needs

  • Enhanced product agility

18% Improved user experience

  • Smoother policy conversion

  • Optimized digital access

  • Higher customer engagement

Increased policy sales

  • Data-driven decisions

  • Expanded product offerings

  • Better pricing and underwriting

Looking ahead

Enhanced automation

  • Streamline operations with AI-driven workflows

Advanced analytics

  • Leverage data insights for smarter decision-making

Seamless scalability

  • Future-proof systems to support business growth