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Case Studies

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Harness unstructured data for smarter preventive care

Harness unstructured data for smarter preventive care

Harness unstructured data for smarter preventive care

How AI-driven insights enhanced risk prediction

How AI-driven insights enhanced risk prediction

Enhanced predictive power

Better model fit

Higher success rate

Improved accuracy

The challenge

Unlocking the power of unstructured data

Traditional preventive care relies heavily on structured data, often missing valuable insights hidden in unstructured sources like clinical notes, patient feedback, and medical transcripts. By leveraging AI-driven analysis, healthcare providers can unlock deeper patterns, improve early detection, and enhance patient outcomes.

Key challenges

  • Structured data overlooks key health indicators

  • Unstructured records remain untapped

  • Extracting insights is complex

  • Risk factors go unnoticed

The solution

AI-driven insights for smarter risk prediction

Harnessing unstructured data

Analyzed call transcripts

Used big data and Spark

Built AI propensity model

Boosting predictive accuracy

Merged data sources

Built an ensemble model

Improved risk prediction

Implementation approach

1

Data processing

  • Mined call data patterns

  • Applied analytics

  • Optimized big data

2

Model development

  • Built AI for claims

  • Improved accuracy

  • Merged data sources

3

Risk scoring and action

  • Scored member risk

  • Enabled proactive care

  • Prioritized high-risk cases

The impact

Enhanced predictive accuracy for proactive care

Stronger model performance

  • KS statistic up 11% (35% → 46%)

  • Improved model accuracy

  • Data-driven insights

Better predictions

  • Success rate +12% (63% → 75%)

  • Concordance +10% (66% → 76%)

  • Improved risk assessment

Higher accuracy

  • Accuracy +4% (68% → 72%)

  • Enhanced risk scoring

  • Improved early detection

Looking ahead

Advancing AI insights

  • Expand AI capabilities for deeper analysis

Real-time risk detection

  • Enhance early detection using live data

Scalable healthcare solutions

  • Broaden impact through wider implementation