Introduction
A dose of a responsible AI-enabled future in Pharma
Unethical AI and data use in pharmaceuticals can lead to decreased productivity, financial losses, and reputational damage.
It is important to prioritize data privacy, security, integrity, and compliance. Organizations often struggle to initiate ethical data management and promote responsible AI practices within their data science teams.
However, integrating responsible AI is essential. For example, US WorldMeds LLC settled a False Claims Act violation by implementing transparent decision-making, bias mitigation, and robust monitoring.
Launching innovative data science initiatives in a way that follows ethical guidelines is vital to fostering responsible practices and shaping a better AI-driven future.
Challenge
Diagnosing the challenge: ethics in data science
Empowering responsible AI adoption for pharmaceutical innovation
Our client, a global pharmaceutical leader, aimed to establish responsible AI practices in their data science department and extend them across the entire organization. They wanted to foster a culture that values ethical data science, transparency, trust, and accountability in AI systems while becoming a leader in responsible innovation.
Leveraging our expertise in operationalizing responsible AI work in real situations and our understanding of both AI and the rules for pharmaceutical companies, we provide tailored solutions aligned with ethical and legal standards.
Solution
A comprehensive approach: ethical AI guidelines in pharmaceutical Data Science
We implemented a comprehensive, step-by-step approach to establish responsible AI guidelines for the client’s data science practices. The goal was to empower the client with knowledge, tools, and guidelines to establish robust ethical data science practices replicable across the organization.
Steps | Solutions Approach breakdown | The Details |
Step 1 | Formulated a robust responsible AI checklist. |
We covered the entire data science lifecycle in three main phases: ● Data collection ● Model development ● Deployment |
Step 2 | Identified key areas of inquiry within the checklist. |
● Fairness ● Proxy discrimination ● Metric selection ● Explainability and more |
Step 3 | Associated each area of inquiry with thought-provoking questions. |
This prompted critical analysis and decision-making. |
Step 4 | Emphasized the adverse consequences of inaction or irresponsible AI practices. |
We provided real-world examples within the pharmaceutical sector. |
Step 5 | Formulated comprehensive guidelines under each area of inquiry. |
In alignment with industry standards, we outlined: ● Specific actions ● Best practices ● Considerations |
Guiding pharmaceutical data scientists on the ethical care journey.
We developed and deployed Responsible AI Guidance, a platform on the client’s internal knowledge repository that will be an easily accessible resource.
Key features of the Responsible AI Guidance solution include the following:
● Connecting data science decisions to real-world consequences to nudge data scientists to reflect on responsible implications.
● Providing evidence-based recommendations through diverse resources like guidelines, open-source notebooks, research papers, and toolkits.
● Ensuring audit readiness and transparency with a comprehensive machine-learning documentation template covering methods, models, mitigation techniques, and evaluation metrics.
● Embedding privacy and security considerations by integrating the client’s established policies and principles into the platform.
● Tailoring guidelines to meet the particular needs of pharmaceutical data scientists by providing industry-specific context.
This approach ensures responsible AI practices throughout the data science lifecycle, empowering clients to adapt to evolving technologies and regulations while fostering trust and compliance.Results
Preserving trust: enhanced decision-making and long-term success with responsible AI
The immediate impact | Sustainable gains |
Informed decision-making with ethical alignment in day-to-day operations through improved data science practices via: ● Comprehensive guidelines ● Toolkits ● Checklists |
Multiple benefits such as: ● Responsible AI practices ● Regulatory compliance ● Stronger marketing ● Optimized drug management ● Enhanced engagement ● Innovation ● Efficient trials |