Drive customer satisfaction and streamline internal operations simultaneously with intuitive, AI- powered solutions.
Improve customer service
Say goodbye to long wait times and hello to personalized assistance with efficient and effective customer support.
Increase productivity
Unleash the full potential of your workforce by automating repetitive tasks and allowing employees to focus on higher-value, complex tasks.
Enhance accessibility
Break down barriers and empower differently- abled customers by providing alternative and accessible ways to interact with your organization.
Amplify user experience
Revolutionize the user experience with AI- powered conversations that are natural, intuitive, and enjoyable.
Make data-driven decisions
Unlock valuable insights into user behavior and preferences by analyzing data collected from conversational AI.
Improve customer service
Say goodbye to long wait times and hello to personalized assistance with efficient and effective customer support.
Increase productivity
Unleash the full potential of your workforce by automating repetitive tasks and allowing employees to focus on higher-value, complex tasks.
Enhance accessibility
Break down barriers and empower differently- abled customers by providing alternative and accessible ways to interact with your organization.
Amplify user experience
Revolutionize the user experience with AI- powered conversations that are natural, intuitive, and enjoyable.
Make data-driven decisions
Unlock valuable insights into user behavior and preferences by analyzing data collected from conversational AI.
Summarize large bodies of text quickly and accurately with zero-shot learning. Fractal’s solution creates short, meaningful abstractive and extractive summaries.
Revamp existing text with logic learning machine methods. Fractal’s solution retains the original meaning while giving your text a fresh, new look.
Create human-like conversations with ease. Our solution generates template or AI-based dialogs that sound natural and engaging.
Translate effortlessly between languages – in-house or as SaaS.
Easily categorize texts into different classes. Fractal’s solution uses supervised, unsupervised, few-shot, and multilingual models and approaches for accurate classification.
Locate and classify named entities using optical character recognition and rule- based, custom machine learning-based, and standard-named entity recognition for accurate identification in text.
Uncover abstract topics in texts with statistical and machine learning models for accurate discovery and analysis.
Effortlessly find relevant information in text using lexical search, fuzzy matching, and semantic search for accurate and comprehensive results.
FractalGPT is designed to boost productivity, save time, enrich call center operations, and enhance customer satisfaction with tailored experiences.
Contact Center
Automate your customer contact center with 90% accuracy in identifying new reasons for contact.
Transcript Analysis
Flag calls based on call intent and root causes with 70-90% categorization accuracy, and get a brief summary of each conversation included.
Social Listening
Unlock insights from historical data with Fractal’s text analytics. Analyze consumer responses and uncover new opportunities for product development and increased market share.
Fuzz Matching
Improve unstructured data handling with fuzzy matching techniques. Our approach reduces misclassification rates and increases accuracy across multiple data sources.
Email Memos
Boost your sales process with sentiment analysis. Our solution extracts knowledge from sales teams’ memos, reducing manual efforts and improving the accuracy of recommendation and lead-generation engines.
Intelligent Search
Empower your team with a cognitive learning platform. Our solution builds internal search engines that understand indirect queries, allowing for mobile-ready guided selling based on customer needs.
FractalGPT is designed to boost productivity, save time, enrich call center operations, and enhance customer satisfaction with tailored experiences.
Case Study
Conversational AI takes Center Stage
The diverse population of India, with varying levels of technological literacy and language preferences, created obstacles in distributing information and ensuring consistent access to critical services. To tackle these challenges, Senseforth.ai (a Fractal company) was entrusted with developing an AI-powered virtual assistant. This solution aimed to provide seamless access to government services, addressing the accessibility gap
Suraj Amonkar
Suraj Amonkar
Chief AI Research & Platforms Officer
Enable better decisions
with Fractal