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Conversational AI

Boost experiences with the power of conversational AI

Boost experiences with the power of conversational AI

Improve customer engagement, streamline ops, drive growth and deliver differentiated service with intuitive, AI-powered conversations

Improve customer engagement, streamline ops, drive growth and deliver differentiated service with intuitive, AI-powered conversations

Analyzing past interactions for
top-tier service delivery

Improving customer lifecycle experiences with conversational AI

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Limited accessibility hinders engagement for differently-abled customers

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Limited accessibility hinders engagement for differently-abled customers

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Limited accessibility hinders engagement for differently-abled customers

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Clunky interactions fail to deliver seamless, AI-powered experiences

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Clunky interactions fail to deliver seamless, AI-powered experiences

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Clunky interactions fail to deliver seamless, AI-powered experiences

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Lack of interaction insights leads to uninformed business decisions

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Lack of interaction insights leads to uninformed business decisions

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Lack of interaction insights leads to uninformed business decisions

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Customer support struggles to stay effective and truly relevant

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Customer support struggles to stay effective and truly relevant

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Customer support struggles to stay effective and truly relevant

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Operational inefficiencies slow productivity and progress

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Operational inefficiencies slow productivity and progress

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Operational inefficiencies slow productivity and progress

Boost efficiency, insights, and engagement with AI

Boost efficiency, insights, and engagement with AI

Transform operations, automate processes, and gain actionable insights with AI-powered solutions for seamless business growth

Dcrypt-ing chatbot complexity 

Multi-pronged impact of AI-powered decisions

Make powerful business decisions and strategies across departments

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Customer engagement and experience

Enhance customer interactions with intuitive and efficient interactions

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Customer engagement and experience

Enhance customer interactions with intuitive and efficient interactions

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Customer engagement and experience

Enhance customer interactions with intuitive and efficient interactions

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Operational excellence

Automate repetitive tasks and release employees for complex work

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Operational excellence

Automate repetitive tasks and release employees for complex work

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Operational excellence

Automate repetitive tasks and release employees for complex work

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Strategy and planning

Unlock valuable insights by analyzing user behavior with conversational AI

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Strategy and planning

Unlock valuable insights by analyzing user behavior with conversational AI

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Strategy and planning

Unlock valuable insights by analyzing user behavior with conversational AI

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Inclusivity and accessibility

Customer empowerment with accessible interaction options

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Inclusivity and accessibility

Customer empowerment with accessible interaction options

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Inclusivity and accessibility

Customer empowerment with accessible interaction options

Drive efficiency across your organization 

Drive efficiency across your organization 

FractalGPT boosts productivity, streamlines call centers, and enhances customer satisfaction

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Contact center

Automate contact centers with precise detection of new customer inquiries

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Contact center

Automate contact centers with precise detection of new customer inquiries

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Contact center

Automate contact centers with precise detection of new customer inquiries

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Transcript analysis

Flag calls by intent with high accuracy and get instant summaries

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Transcript analysis

Flag calls by intent with high accuracy and get instant summaries

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Transcript analysis

Flag calls by intent with high accuracy and get instant summaries

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Social listening

Unlock insights with text analytics for growth and innovation and increased market share

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Social listening

Unlock insights with text analytics for growth and innovation and increased market share

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Social listening

Unlock insights with text analytics for growth and innovation and increased market share

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Fuzz matching

Enhance data accuracy with fuzzy matching for smarter classification

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Fuzz matching

Enhance data accuracy with fuzzy matching for smarter classification

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Fuzz matching

Enhance data accuracy with fuzzy matching for smarter classification

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Email memos

Boost sales with AI-driven sentiment analysis for smarter lead generation

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Email memos

Boost sales with AI-driven sentiment analysis for smarter lead generation

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Email memos

Boost sales with AI-driven sentiment analysis for smarter lead generation

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Intelligent search

Empower teams with AI search for guided selling and smarter decisions

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Intelligent search

Empower teams with AI search for guided selling and smarter decisions

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Intelligent search

Empower teams with AI search for guided selling and smarter decisions

Thought leadership

Our team

Suraj Amonkar

Chief AI Research & Platforms Officer

Suraj Amonkar

Chief AI Research & Platforms Officer

Suraj Amonkar

Chief AI Research & Platforms Officer

AI-powered business decisions. Efficiency at every turn

AI-powered business decisions. Efficiency at every turn

Connect with our experts today

Connect with our experts today

Connect with our experts today

Recognition and achievements

Select Fractal accolades

Named leader

Customer analytics service provider Q2 2023

Representative vendor

Customer analytics service provider Q1 2021

Great Place to Work

8th year running. Certifications received for India, USA, Canada, Australia, and the UK.

Recognition and achievements

Select Fractal accolades

Named leader

Customer analytics service provider Q2 2023

Representative vendor

Customer analytics service provider Q1 2021

Great Place to Work

8th year running. Certifications received for India, USA, Canada, Australia, and the UK.

Recognition and achievements

Select Fractal accolades

Named leader

Customer analytics service provider Q2 2023

Representative vendor

Customer analytics service provider Q1 2021

Great Place to Work

8th year running. Certifications received for India, USA, Canada, Australia, and the UK.