Boost experiences with the power of conversational AI
Boost experiences with the power of conversational AI
Improve customer engagement, streamline ops, drive growth and deliver differentiated service with intuitive, AI-powered conversations
Improve customer engagement, streamline ops, drive growth and deliver differentiated service with intuitive, AI-powered conversations
Analyzing past interactions for
top-tier service delivery
Improving customer lifecycle experiences with conversational AI
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Limited accessibility hinders engagement for differently-abled customers
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Limited accessibility hinders engagement for differently-abled customers
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Limited accessibility hinders engagement for differently-abled customers
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Clunky interactions fail to deliver seamless, AI-powered experiences
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Clunky interactions fail to deliver seamless, AI-powered experiences
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Clunky interactions fail to deliver seamless, AI-powered experiences
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Lack of interaction insights leads to uninformed business decisions
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Lack of interaction insights leads to uninformed business decisions
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Lack of interaction insights leads to uninformed business decisions
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Customer support struggles to stay effective and truly relevant
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Customer support struggles to stay effective and truly relevant
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Customer support struggles to stay effective and truly relevant
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Operational inefficiencies slow productivity and progress
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Operational inefficiencies slow productivity and progress
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Operational inefficiencies slow productivity and progress
Boost efficiency, insights, and engagement with AI
Boost efficiency, insights, and engagement with AI
Transform operations, automate processes, and gain actionable insights with AI-powered solutions for seamless business growth
Dcrypt-ing chatbot complexity
Multi-pronged impact of AI-powered decisions
Make powerful business decisions and strategies across departments
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Customer engagement and experience
Enhance customer interactions with intuitive and efficient interactions
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Customer engagement and experience
Enhance customer interactions with intuitive and efficient interactions
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Customer engagement and experience
Enhance customer interactions with intuitive and efficient interactions
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Operational excellence
Automate repetitive tasks and release employees for complex work
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Operational excellence
Automate repetitive tasks and release employees for complex work
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Operational excellence
Automate repetitive tasks and release employees for complex work
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Strategy and planning
Unlock valuable insights by analyzing user behavior with conversational AI
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Strategy and planning
Unlock valuable insights by analyzing user behavior with conversational AI
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Strategy and planning
Unlock valuable insights by analyzing user behavior with conversational AI
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Inclusivity and accessibility
Customer empowerment with accessible interaction options
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Inclusivity and accessibility
Customer empowerment with accessible interaction options
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Inclusivity and accessibility
Customer empowerment with accessible interaction options
Success stories
Drive efficiency across your organization
Drive efficiency across your organization
FractalGPT boosts productivity, streamlines call centers, and enhances customer satisfaction
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Contact center
Automate contact centers with precise detection of new customer inquiries
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Contact center
Automate contact centers with precise detection of new customer inquiries
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Contact center
Automate contact centers with precise detection of new customer inquiries
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Transcript analysis
Flag calls by intent with high accuracy and get instant summaries
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Transcript analysis
Flag calls by intent with high accuracy and get instant summaries
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Transcript analysis
Flag calls by intent with high accuracy and get instant summaries
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Social listening
Unlock insights with text analytics for growth and innovation and increased market share
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Social listening
Unlock insights with text analytics for growth and innovation and increased market share
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Social listening
Unlock insights with text analytics for growth and innovation and increased market share
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Fuzz matching
Enhance data accuracy with fuzzy matching for smarter classification
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Fuzz matching
Enhance data accuracy with fuzzy matching for smarter classification
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Fuzz matching
Enhance data accuracy with fuzzy matching for smarter classification
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Email memos
Boost sales with AI-driven sentiment analysis for smarter lead generation
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Email memos
Boost sales with AI-driven sentiment analysis for smarter lead generation
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Email memos
Boost sales with AI-driven sentiment analysis for smarter lead generation
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Intelligent search
Empower teams with AI search for guided selling and smarter decisions
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Intelligent search
Empower teams with AI search for guided selling and smarter decisions
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Intelligent search
Empower teams with AI search for guided selling and smarter decisions
Thought leadership
Our team
Suraj Amonkar
Chief AI Research & Platforms Officer
Suraj Amonkar
Chief AI Research & Platforms Officer
Suraj Amonkar
Chief AI Research & Platforms Officer
AI-powered business decisions. Efficiency at every turn
AI-powered business decisions. Efficiency at every turn
Connect with our experts today
Connect with our experts today
Connect with our experts today
Recognition and achievements
Select Fractal accolades
Named leader
Customer analytics service provider Q2 2025
Representative vendor
Customer analytics service provider Q1 2021
Great Place to Work
8th year running. Certifications received for India, USA, Canada, Australia, and the UK.
Recognition and achievements
Select Fractal accolades
Named leader
Customer analytics service provider Q2 2025
Representative vendor
Customer analytics service provider Q1 2021
Great Place to Work
8th year running. Certifications received for India, USA, Canada, Australia, and the UK.
Recognition and achievements
Select Fractal accolades
Named leader
Customer analytics service provider Q2 2025
Representative vendor
Customer analytics service provider Q1 2021
Great Place to Work
8th year running. Certifications received for India, USA, Canada, Australia, and the UK.
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