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Enthnolab

EthnoLab™

EthnoLab™

Our proprietary research framework uses gamification to collect responses from users in a simulated environment, which helps us identify how people behave instead of how they claim to behave.

Our proprietary research framework uses gamification to collect responses from users in a simulated environment, which helps us identify how people behave instead of how they claim to behave.

EthnoLab™ A differentiated approach from traditional research

Traditional research

  • Generic

  • Transactional

  • Subject to biases

  • Tests what people say

  • People talk about decisions

  • Removed from decision moment

EthnoLab™

  • Unbiased

  • Point-of-action

  • Emotionally engaging

  • Unearths unmet needs

  • Contextual and nuanced

  • People take the decisions

A remote and in-person set-up

Participants are put in a game simulated shopping/consumption context


They have to make quick decisions and tradeoffs for various scenarios


Each game session is followed by in-depth discussions with select few participants


How does it work?

EthnoLab - How does it work

Technical excellence

Want to talk more about humanizing AI?

Want to talk more about humanizing AI?

Recognition and achievements

Select Fractal accolades

Leader

The Forrester Wave: Customer Analytics Services Q2, 2025

Representative vendor

Gartner Hype Cycle for Consumer Goods, 2026

Great Place to Work

Great Place to Work® across four regions: India (9th year), USA (5th year), UK (5th year) and UAE (2nd year)

Recognition and achievements

Select Fractal accolades

Leader

The Forrester Wave: Customer Analytics Services Q2, 2025

Representative vendor

Gartner Hype Cycle for Consumer Goods, 2026

Great Place to Work

Great Place to Work® across four regions: India (9th year), USA (5th year), UK (5th year) and UAE (2nd year)