Tuesday, February 24, 2026
Turning intelligence into Public Value
We’re entering a turning point for how the public sector uses artificial intelligence. For the first time, AI can not only interpret what people need; it can reason, make decisions, and help deliver real improvements for communities.
As adoption accelerates, the question becomes clear: How do we turn this technology into measurable gains in public services, smarter use of resources, and more meaningful engagement with citizens?
We invite you to join peers and policy leaders for a focused, forward-looking conversation on what comes next. Together, we’ll explore how agencies are preparing for responsible, scalable use of AI, share practical approaches that work, and imagine a future where technology strengthens trust, transparency, and the everyday experience of the people we serve.
Why attend?
Reimagine public service with AI
See how agencies and councils are using AI to modernize services, simplify operations, and deliver better outcomes for the communities they serve. Hear real stories of how AI is helping leaders make clearer decisions, plan more effectively, engage residents in new ways, and manage resources with greater confidence.
Collaborate and share insights
Join senior public sector leaders from across NSW for thoughtful, small-group conversations. Compare approaches, discuss common challenges, and learn directly from peers who are putting responsible AI into practice to create meaningful public value.
Build meaningful partnerships
This curated gathering brings together government leaders, technologists, and policy voices. It’s a chance to engage in strategic discussions that shape an AI-enabled public service, and to build connections with others leading the next wave of digital change.
What will you learn?
Building an AI-ready public organization
Understand how agencies are strengthening their digital and data foundations so they can confidently adopt the next generation of AI tools and automation.
AI agents and autonomous workflows in government
Explore how emerging AI agents are supporting essential government functions, from citizen services and case management to finance, infrastructure, and compliance. Discover how these tools are helping teams respond faster, surface clearer insights, and improve day-to-day operations while upholding transparency and accountability.
AI infrastructure for scale
Learn how agencies are using cloud platforms, secure data environments, and shared systems to support responsible, scalable AI adoption, all while meeting government standards and protecting community privacy.
Agenda
7:30 AM
Arrival & Executive networking
8:00 AM
Welcome note
8:10 AM
Keynote: Evolution of Intelligence
8:30 AM
Public sector viewpoint: Challenges and what’s next
8:50 AM
Panel discussion: Whole of government AI readiness
9:10 AM
Refreshment break
9:20 AM
Keynote - Technology partner
9:35 AM
Live demos: Agentic AI + RAG for enterprise workflows
Show end-to-end task automation (e.g., document analysis & processing, AI on BI, Citizen self-service, contact centre) with observability and safety rails
10:05 AM
Roundtable: Peer discussion and feedback
10:25 AM
10:30 AM
Media Gallery
