Digital dependence is a double-edged sword. It creates an opportunity for businesses to improve their communication, collaboration and the experience of their customers, however the threat of cyber attack is greater than ever before.
Organizations rely on cyber insurance to protect them from the fallout of these attacks, but bulletproofing these shields requires a new approach.
Cyber insurance policies are designed to cover a good base of risks, yet customers can still be left feeling vulnerable throughout the claims process. Conversations with key business figures highlighted that they were often more worried about the claims process than the attack itself. Insurers are being pressured not only to improve their service and offerings, but to change this perception of their services.
A new approach to cyber insurance
Insurers need to renew their focus on providing customer-centric experiences, which will mean:

Empathetic partnerships and assurance

Integrated processes for a hassle-free UX

Evolving risk assessment and dynamic risk management

Comprehensive products that ensure full business protection

Proactive education on cyber risks

A frictionless claims process

Empathetic partnerships and assurance

Comprehensive products that ensure full business protection

Integrated processes for a hassle-free UX

Proactive education on cyber risks

Evolving risk assessment and dynamic risk management

A frictionless claims process
What you’ll see
In this whitepaper, we explore the growing threat of cyber attacks and the changes that insurers must make throughout their services and products to meet customer needs, concluding with three key areas that will lead to this success.
Learn more about the evolution of cyber insurance in the digital age. Download our whitepaper now.
Download the full whitepaper
Learn more about the evolution of cyber insurance in the digital age. Download our whitepaper now.

Meet our experts

Avani Patel
Senior Design Consultant, Strategic Center

Ashish Tyagi
Principal Consultant, Insurance

Himanshu Nautiyal
Chief Product Officer, Strategic Center

Rashid Khan
Engagement Manager, Insurance

Sagar Shah
Client Partner, Strategic Center