OVERVIEW

We combine AI, engineering, and design to empower global financial enterprises with seamless experiences
Through cutting-edge innovation and GenAI, we deliver transformative solutions at scale

FRACTAL’S SOLUTIONS ARE USED BY LEADING ENTERPRISES ACROSS FINANCIAL SERVICES

Retail banking

Commercial
banking

Wealth management and
investment services

Payments

Capital markets

Retail banking

Commercial
banking

Wealth management and
investment services

Payments

Capital markets

We Deliver Value with GenAI Solutions Empowering Transformation, Simplifying Solutions

CHALLENGES

Immersive customer experience

Enabling enterprise efficiency

Tech advancement and industrialization

Fraud and risk

CREATING BUSINESS VALUE WITH GENAI SOLUTIONS

GenAI is transforming banking
Our expanding footprint empowers banks to optimize operations and drive growth

Technological modernization

Acceleration via code generation, translation, and optimization

Immersive customer experience, inspiring trust

Humanized and contextualized interactions
Ease of complete and accurate information
Improved search functionality and dynamic content generation on web/app

Manage costs and efficiency in banks’ middle and back offices

Call and chat summarization – real-time customer interaction insights
GenAI enabled end-to-end process transformation, ex-underwriting process
Extracting and querying on documents powered by GenAI

Fraud, risk and compliance

Generating synthetic data to manage sparse, low-incidence scenarios
Access evolving banking regulations via an on-demand search platform

Employee productivity

Knowledge management engine for organizational policy and compliance
Summarization engine and tools with semantic Q&A and credit analysis
Self serve AI decisioning engines translating english to SQL

OUR OFFERINGS

Next best action recommendations

Machine learning solution to drive deep understanding of customer behavior from their transaction and interaction ‘footprints’

Accelerators

Frictionless digital journeys

Automated Insights for Digital Evolution, removing friction points in the customer’s digital journey

Accelerators

Automated conversational AI

Conversational AI engine, allowing dynamic, automated customer conversations with an industry leading, no-code platform

Accelerators

Emotion based interventions

Tried-and-tested methodology for rapidly identifying the conscious and unconscious drivers of client behavior, and designing interventions

Accelerators

Insights from unstructured data

Framework for the ingestion of unstructured data through Natural Language Processing

Accelerators

GenAI based conversational BI

Delivering real-time analytics at your fingertips – providing right information to the right person at the right time through next-gen self-serve analytics

Accelerators

Customer intelligence on-the-go

Delivering on-demand self-serve analytics to RMs and field agents to increase productivity and improve customer experience

Accelerators

Data digitization and intelligent automation

Proprietary AI-enabled algorithms that can be rapidly deployed to extract & structure data from images & videos to automate business workflows

Accelerators

Automated customer interaction insights

Suite of AI algorithms to uncover insights from unstructured customer interactions data across channels through information extraction & summarization

Accelerators

Efficient communication strategy

Framework for rapidly identifying the conscious & unconscious drivers of client behavior and designing interventions to improve client communications & dispute handling

Accelerators

Next best action recommendations

Machine learning solution to drive deep understanding of customer behavior from their transaction and interaction ‘footprints’

Accelerators

Frictionless digital journeys

Automated Insights for Digital Evolution, removing friction points in the customer’s digital journey

Accelerators

Automated conversational AI

Conversational AI engine, allowing dynamic, automated customer conversations with an industry leading, no-code platform

Accelerators

Emotion based interventions

Tried-and-tested methodology for rapidly identifying the conscious and unconscious drivers of client behavior, and designing interventions

Accelerators

Insights from unstructured data

Framework for the ingestion of unstructured data through Natural Language Processing

Accelerators

GenAI based conversational BI

Delivering real-time analytics at your fingertips – providing right information to the right person at the right time through next-gen self-serve analytics

Accelerators

Customer intelligence on-the-go

Delivering on-demand self-serve analytics to RMs and field agents to increase productivity and improve customer experience

Accelerators

Data digitization and intelligent automation

Proprietary AI-enabled algorithms that can be rapidly deployed to extract & structure data from images & videos to automate business workflows

Accelerators

Automated customer interaction insights

Suite of AI algorithms to uncover insights from unstructured customer interactions data across channels through information extraction & summarization

Accelerators

Efficient communication strategy

Framework for rapidly identifying the conscious & unconscious drivers of client behavior and designing interventions to improve client communications & dispute handling

Accelerators