Human Capital Business Partner, West Coast Lead

Fractal is seeking a personable, experienced Human Capital Business Partner, who thinks like an entrepreneur, drives positive change, and consistently delivers amazing results to join our rapidly growing organization (location: Palo Alto, CA).  The focus of this role is to assess, coach and influence the business as we scale and evolve to enable our teams to accomplish amazing things.  In addition to general HC requirements, you will collaborate with the business to attract and select the best talent for their teams. Your passion for recruiting and your ability to distinguish between good and great talent will enable you to help hire top diverse candidates who will thrive in our organization

Our culture shapes who we are and how we operate. We need someone who is just as passionate about the culture as they are about the work they are doing in the business.  Should be a proactive communicator and change agent, who can successfully balance employee needs with business objectives to create integrated solutions.

The ideal candidate: 

  • Maintains a good understanding of Analytics and AI
  • Understands the business and the culture and be an example – living our values and people principles
  • Will have a collaborative working style and the ability to inspire others into action and to think creatively about solutions
  • Must have comfort with ambiguity, and able to make quick, well-informed decisions
  • Embody Fractal’s culture of trust, freedom and accountability through their behavior and interactions daily and be willing to invite, receive and promote constructive feedback
  • Exude curiosity about our business and have a proven track record of rapid self-learning
  • Values inclusion, diversity of opinions and people, and every member of the team, regardless of their title
  • Full cycle recruitment which includes selecting the best-in-class Analytics’ talent from our target industry segments, interviewing, scheduling and closing
  • Establish and develop effective working relationships with business leaders
  • Responsible for effectively communicating the employer brand with potential talent and forging strong partnerships within the HC team, relevant stakeholders and recruiters
  • Build, manage and cultivate a robust pipeline of candidates
  • Manage the recruitment process through ATS
  • Work with agencies as required and manage process
  • Manage CPH and TAT of open requisitions
  • Participate in campus/graduate recruitment program

What you’ll be doing: 

  • Create awesome employee experience through relationship building, conflict resolution, team building, and partnerships.
  • Use well-honed influence and persuasion skills to collect data, facts, and knowledge of your aligned teams to develop customized and well-informed tactics for driving desired behaviors and business outcomes.

Employee Engagement & Talent Management: 

  • Stellar onboarding program to ensure maximum effectiveness prior to, upon and during the initial stages of joining
  • Facilitate skip-level meetings to identify areas of improvement in various teams and propose appropriate engagement intervention
  • Stay connected with employees, do regular 1-1 with critical people and escalate risks
  • Site visits to locations outside of the New York office
  • Drive programs on retention of critical talent
  • Conduct exit interviews, analyze attrition data and develop strategies to manage and reduce the attrition
  • Bench Management- working with the hiring and staffing team to ensure that employees are aware of open positions and managers are aware of candidates that are available
  • Building great experiences and adhering to an engagement calendar

Performance Management: 

  • Drive the goal-setting process across the team and advise managers and employee on the process
  • Drive orientation programs with employees on performance management process
  • Ensure that quarterly touchpoints are taking place with effectiveness
  • Act as a consultant to managers on managing poor performers as well as high performers
  • Facilitate promotion review meeting with the business

Employee Grievance Handling:

  • Responsible to solve employee queries / manage employee relations issues
  • Coaches managers on how to provide leadership to their teams and consult them as per specific requirements and needs

Operations & Projects: 

  • Identify key people trends and insights using analytics (monthly MIS, Attrition and exit interview analysis, EES insights, etc.) to recommend people solutions to the business.  Select metrics that can be used to track and monitor progress against people plans.
  • Communication and implementation of people policies and programs
  • Lead specific special projects in HC across Fractal as relevant
  • Benefit administration-interact with vendors and employees to resolve day to day issues
  • Payroll administration -work with the finance team to prepare payroll information for processing

What you bring to the table:

  • Able to thrive and contribute to Fractal’s unique culture, informed by our core values and governed by our people principles
  • Project execution experience and proven success in planning, and implementing people initiatives and projects
  • Exposure to design and delivery of people plans for managers to achieve objectives
  • Curious and comfortable with ambiguity, can shift gears without angst, and decide and act without having to have the total picture
  • Ability to work comfortably with all levels of leadership
  • Employ demonstrated change management skills to ensure that people needs are met.
  • Ability to work amongst numerous distractions and take work direction from more than one person and prioritize accordingly
  • Foster relationships and partner with cross-functional stakeholders and the broader Human Capital team to build a better employee experience
  • Intermediate to advanced knowledge of MS Word, Excel, Outlook and PowerPoint
  • Highly discreet and able to maintain confidentiality
  • A sense of humor required

Desired Skills and Experience

  • 5 – 8 years of progressive experience in Human Capital role and 3+ years recruitment experience.
  • Experience in Consulting industry highly desired.
  • Previous experience working with Analytics and AI teams, highly desired
  • Minimum of six years of recruiting experience
  • Consulting/Analytics recruitment background preferred
  • Experience in leveraging online sourcing techniques and using Social Networking, User Groups and industry associations for targeting and attracting passive talent
  • Excellent knowledge of Internet-based recruiting tools
  • Experience in leveraging a Referral network in a corporate environment
  • Experience working with a global or multinational company in a relevant sector or industry


Fractal Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.