2 days average time to respond to MI-related queriesA global manufacturer was experiencing slow response times for market intelligence-related queries and report requests. The MI team was struggling to find and analyze data about market trends and competition from various sources and documents. A significant amount of the team’s time was spent filtering and tagging relevant content.
We implemented Senseforth Knowledge Assist solution to ingest thousands of articles and documents on market trends and competition. The solution provides a chat interface to the market intelligence team and retrieves information in seconds. It was fine-tuned to understand market intelligence-related terms in context, collating information from multiple sources and summarizing it. The solution also automated the filtering and tagging of content.