Automated Insights for
Digital Evolution
Automated Insights for
Digital Evolution
Transforming customer digital experiences
Transforming customer digital experiences
Confidently improve the digital experience
Confidently improve the digital experience
Our best-in-class AI suite delivers optimized results across genres with precision and efficiency
1
AIDE guides smarter decisions at every step
1
AIDE guides smarter decisions at every step
2
It pinpoints friction across calls, chats, and web errors using AI
2
It pinpoints friction across calls, chats, and web errors using AI
2
It pinpoints friction across calls, chats, and web errors using AI
3
Gain deep insights to optimize A/B tests and enhance user experience
AIDE features
1
Sensorize
AI-powered automation extracts key business insights from customer click activity
1
Sensorize
AI-powered automation extracts key business insights from customer click activity
1
Sensorize
AI-powered automation extracts key business insights from customer click activity
2
Detect
Pattern recognition detects deviations in digital journeys
2
Detect
Pattern recognition detects deviations in digital journeys
2
Detect
Pattern recognition detects deviations in digital journeys
3
Locate
ML algorithms reveal journey drivers and impact on user experience
3
Locate
ML algorithms reveal journey drivers and impact on user experience
3
Locate
ML algorithms reveal journey drivers and impact on user experience
4
Reveal
NLP analyzes customer feedback to uncover friction and insights
4
Reveal
NLP analyzes customer feedback to uncover friction and insights
4
Reveal
NLP analyzes customer feedback to uncover friction and insights
5
Prioritize
Measure revenue loss and costs to prioritize website improvements
5
Prioritize
Measure revenue loss and costs to prioritize website improvements
5
Prioritize
Measure revenue loss and costs to prioritize website improvements
Core solutions agentic AI suites
Contact center intelligence
Sales enablement
Marketing automation
Financial Reporting
HR Management
IT Support
AI/ML capabilities intelligence layer
Predictive analytics
Driver analysis
Topic modeling
Custom models
Risk assessment
Advanced tools data processing
Advanced RAG
Text to SQL/GraphQL
Multi-modal RAG
API integration
Custom tools
Success stories
Unlock AI-powered insights
Unlock AI-powered
insights
Optimize every touchpoint with intelligent analytics, friction detection, and data-driven decision-making
AIDE for e-Commerce
AIDE for Healthcare
Delivering business value with enterprise driven insights
Delivering business value with enterprise driven insights
AIDE is a smart, AI-powered solution for industries like retail, finance, telecom, and more. It delivers secure, customizable insights to optimize digital journeys
AIDE is a smart, AI-powered solution for industries like retail, finance, telecom, and more. It delivers secure, customizable insights to optimize digital journeys
1
Detects critical anomalies in KPIs
1
Detects critical anomalies in KPIs
1
Detects critical anomalies in KPIs
2
Targets key sales or service flows
2
Targets key sales or service flows
2
Targets key sales or service flows
3
Uses sensors to locate friction points
3
Uses sensors to locate friction points
3
Uses sensors to locate friction points
4
Identifies data domains for journey sensing
4
Identifies data domains for journey sensing
4
Identifies data domains for journey sensing
5
Analyzes journeys to pinpoint website friction
5
Analyzes journeys to pinpoint website friction
5
Analyzes journeys to pinpoint website friction
6
Adds context with voice-of-customer analysis
6
Adds context with voice-of-customer analysis
6
Adds context with voice-of-customer analysis
Thought leadership
Leadership
Anjuna Ranjan
Practice Head - Digital Analytics
Anjuna Ranjan
Practice Head - Digital Analytics
Anjuna Ranjan
Practice Head - Digital Analytics
Transform your enterprise with AI that delivers
Transform your enterprise with AI that delivers
Recognition & achievements
Named leader
Customer analytics service provider Q2 2023
Named leader
Customer analytics service provider Q2 2023
Named leader
Customer analytics service provider Q2 2023
Representative vendor
Customer analytics service provider Q1 2021
Representative vendor
Customer analytics service provider Q1 2021
Representative vendor
Customer analytics service provider Q1 2021
Great Place to Work, USA
Certifications received for India, USA,Canada, Australia, and the UK.
Great Place to Work, USA
Certifications received for India, USA,Canada, Australia, and the UK.
Great Place to Work, USA
Certifications received for India, USA,Canada, Australia, and the UK.
Representative vendor
Customer analytics service provider Q1 2021
Representative vendor
Customer analytics service provider Q1 2021
Representative vendor
Customer analytics service provider Q1 2021
View full footer
View full footer
View full footer