Analytics tools are readily available today, with its applications to specific use cases. However, the implementation of insights and the delivery of concrete business outcomes remains a challenge.
In the recent, Forrester Wave™ Specialized Insights Service Providers Q2 2020 report, 90% of global data and analytics decision-makers prioritize to improve the use of data insights in multiple business aspects, while 91% consider it to be at least moderately challenging.
Regardless, whether a business is just starting on this journey or is already a part of it, there is a requirement to have the best set of capabilities to support the vision. The decision-makers are engaging strategic business consultants for data and analytics – in other words, insight service providers.
How to select the right analytics vendor?
Specialized insights service providers offer inputs that have a unique value proposition. Organizations can benefit from their services to complement their experienced and skilled workforces. Firms should consider these providers if they have an existing technology, infrastructure, or staff augmentation relationship or find a specific offering that meets their needs.
It is about creating differentiating and competitive advantage and build competencies to deliver at scale. Successful engagements deliver business outcomes. To make sure, firms get the most business benefit; they should look for providers that:
- Provide differentiating data to unlock unique insights
- Deliver insights through both automation and decision support
- Support not only change management but the capacity building as well
Why read the report?
The Forrester Wave™ report is based on 18-criterion evaluation of insight service providers based on:
- The functionality that insight service providers should offer
- The leading vendors/solutions in the insights service providers market today
- Identify the strengths and weaknesses of these leading insight service providers
Thirteen most significant ones were identified, showing how each provider measures up and helps customer insights experts select the right one for their needs. These specialized insights service providers extend the present offerings of technology, telecom, or staff augmentation services to deliver insight services.
Fractal takes a leading position for its work in the insights delivery and implementation support along with its business and consulting services, having a sharp services vision. This recognition is a testament to our customers and partners who we have worked closely with to make Fractal a “top tier” among both analytics pure-play providers and the bigger consulting firms.
Read the full report
The 2020 Forrester Wave™ on Specialized Insights Service Providers will help customer insights professionals select the right provider based on their needs. It’s an assessment of the top vendors in the market, identifying 13 most significant providers that:
- Meet your specific use case application
- Have the experience of implementing insights and
- Delivering concrete business outcome
The report intends to be a starting point for firms to view product evaluations and adapt criteria weightings.
Download the report here.
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