Monday,
1:00 pm - 5:30 pm
Tuesday,
8:00 am - 1:00 pm
See Fractal solutions in action
This year, Fractal is excited to be at HLTH within the Microsoft booth (#3860) presenting two AI-powered solutions for healthcare and life sciences companies:
Fractal Next Best Action, an AI-powered engine that enables organizations to personalize customer interactions at every touchpoint.
Cogentiq CX, an agentic AI platform for contact centers that powers self-service and assists agents in real time.
Fractal Next Best Action
This AI-powered orchestration engine analyzes patient data to recommend who to contact, what to share, and when to reach out and how to best rest them across in-person and digital channels.
This solution is highly customizable and scales to deliver the next-best experience for each customer with speed and consistency. This is why commercial teams use it to improve engagement and conversion.
Cogentiq CX is an agentic AI platform for payors’ contact centers. It unifies data and powers intelligent agents that assist staff with knowledge retrieval. This solution also helps automate quality checks and audits.
Payors use it to lower average handle time, increase deflection, and reduce compliance misses.
Meet our experts at HLTH
