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Ever imagined what the retail industry would look like in the future ?

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Introducing you to

FUTURE OF RETAIL

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We are in the middle of uncertain times from the pandemic striking us and leaving us blindsided to now being a generation that witnesses the market in a recession. Nobody has seen the future; we don’t claim to have seen it either. But we did the next best thing; we put out a massive radar to capture any and all signals there are.

We deeply engrossed ourselves in intensive research in the last 4 months to map what the retail practice looks like right now and decipher what it might grow to become in the next few years.
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What we have here is a gold mine of all the emergent trends in 6 different categories of the Retail Industry. We believe that these insights can help make retailers make the transition from playing catch-up with the trends in the market to owning to tide and being ready for it, better than ever.

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Our 6 Modules

2023 and beyond.....

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NAVIGATING

TO WIN

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Sneak peek

This document is the first in the Future of Retail series by Fractal, focused on 5 Key Trends to Invest in, to Win in 2023.

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NAVIGATING

TO WIN

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Sneak peek

This document is the first in the Future of Retail series by Fractal, focused on 5 Key Trends to Invest in, to Win in 2023.

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EVERYWHERE,

EMBEDDED COMMERCE

Highlights

  • Retail Starts in One Channel, Ends in Another
  • Physical Stores as Hotspots for Experience
  • Transparency through Inter-Connectedness
  • Engagement to go Hand-in-Hand with Emotions
  • Micro-Communities: Channel for the Future

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EVERYWHERE,

EMBEDDED COMMERCE

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Highlights

  • Retail Starts in One Channel, Ends in Another
  • Physical Stores as Hotspots for Experience
  • Transparency through Inter-Connectedness
  • Engagement to go Hand-in-Hand with Emotions
  • Micro-Communities: Channel for the Future

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RETAIL

HEALTH

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Highlights

  • Physical Health
  • Social & Mental Health
  • Environmental Health
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RETAIL

HEALTH

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Highlights

  • Physical Health
  • Social & Mental Health
  • Environmental Health

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ESG

IN RETAIL

Highlights

  • Planet Friendly, Pocket Friendly for Retailers
  • Functional Minimalism; Escape Economic Distress
  • The Convenience Ceiling; at what Cost?
  • Shoulder-to-Shoulder with Aware Consumers
  • Accountability as a must-have for Ethical Retail

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ESG

IN RETAIL

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Highlights

  • Planet Friendly, Pocket Friendly for Retailers
  • Functional Minimalism; Escape Economic Distress
  • The Convenience Ceiling; at what Cost?
  • Shoulder-to-Shoulder with Aware Consumers
  • Accountability as a must-have for Ethical Retail

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EMERGING

SHOPPING MISSIONS, MINDSETS & MOMENTS

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Shopper Missions

  • Curate and Select
  • Need it Now
  • Break the Monotony
  • Help me Optimize
  • Help me Connect
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EMERGING

SHOPPING MISSIONS, MINDSETS & MOMENTS

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Shopper Missions

  • Curate and Select
  • Need it Now
  • Break the Monotony
  • Help me Optimize
  • Help me Connect

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ROLE

OF DATA & AI IN RETAIL

emerging technologies to watch for

  • Autonomous Operations
  • Data Orchestration
  • Generative AI
  • Metaverse
  • Conversational AI
  • Emotional AI
  • Image and Video Analytics
  • Responsible AI

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ROLE

OF DATA & AI IN RETAIL

emerging technologies to watch for

  • Autonomous Operations
  • Data Orchestration
  • Generative AI
  • Metaverse
  • Conversational AI
  • Emotional AI
  • Image and Video Analytics
  • Responsible AI

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Meet our

Team

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Sangeetha Chandhru

Chief Practice Officer, Retail 

Analytics and AI

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Ann Hintzman

Chief Design Officer,
Fractal Experience

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Satish Kumar

Principal Consultant,
Retail Advisory

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Sagar Shah

Client Partner,
Strategic Center

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Seema Agarwal

Vice President,

Retail Analytics

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Sharada Karmakar

Engagement Manager,
Retail Al Strategy & Enablenment

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Shivani Gupta

Lead Behavior Architect,
Fractal Dimension

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Ashna Taneja

Decision Science Consultant,
Fractal Dimension

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Lavanya Julanyia

Senior Design Consultant,
Fractal Experience

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Gurjyot Kaur Bindra

Design Consultant, Fractal Experience

Meet our

Team

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Sangeetha Chandhru

Chief Particle Officer Retail 

Analytics and AI

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Ann Hintzman

Chief Design Officer
Fractal Experience

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Satish Kumar

Principal Consultant
Retail Advisory

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Sagar Shah

Client Partner
Strategic Center

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Seema Agarwal

Vice President

Retail Analytics

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Sharada Karmakar

Engagement Manager
Retail Al Strategy & Enablenment

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Shivani Gupta

Lead Behaviour Architect
Fractal Dimension

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Ashna Taneja

Decision Science Consultant
Fractal Dimension

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Lavanya Julanyia

Senior Design Consultant
Fractal Experience

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Gurjyot Kaur Bindra

Design Consultant
Fractal Experience

Excited to do a workshop with us and see what we can do for you

Excited to do a workshop with us and see what we can do for you

Want to know more about our retail offerings

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ROLE

OF DATA & AI IN RETAIL

emerging technologies to watch for

  • Autonomous Operations
  • Data Orchestration
  • Generative AI
  • Metaverse
  • Conversational AI
  • Emotional AI
  • Image and Video Analytics
  • Responsible AI

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Teaser

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ROLE

OF DATA & AI IN RETAIL

emerging technologies to watch for

  • Autonomous Operations
  • Data Orchestration
  • Generative AI
  • Metaverse
  • Conversational AI
  • Emotional AI
  • Image and Video Analytics
  • Responsible AI

Teaser

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