Retail

Drive Growth. Deliver Value

Elevate your customer experience with adaptable and scalable AI solutions to scale in disruptive environments.

Customer Analytics

Our AI-driven Customer Analytics Suite helps you get to know your customers better than ever before. Unlock fresh revenue opportunities by tapping into customer needs and preferences from every angle, gaining insights that can fuel growth in marketing initiatives, loyalty programs, or eCommerce platforms. Get ready for a powerful boost of personalized customer experiences!

Merchandizing Analytics

With our merchandising solutions, you get the power of making insightful decisions that drive ROI and increase Profitability. Unlock potential in your Plan to Sell cycle with intelligent choices today!

Supply Chain Analytics

Our Supply Chain solutions give our clients the edge they need to stay competitive, keeping their distribution networks customer-oriented and efficient while reducing environmental impact. Streamlined operations mean greater savings on costs – ultimately delivering more value in every step of the supply chain process.

Store Operations Analytics

Our Store Ops services provide a powerful arsenal of tactics to help your organization get the most out of their store operations. Increase sales, boost productivity and reduce costs while simultaneously improving customer service levels – all with just one solution!

Retail Media Network

Retail Media Networks 360 empowers retailers to optimize digital channels and maximize revenue through a real-time, AI-powered platform. Our team of retail industry experts leverages strong data foundations to enable self-service capabilities, precise audience targeting, comprehensive campaign performance analysis, and advanced measurement techniques.

Competitive Intelligence

Fractal’s AI-driven solution offers retailers a cutting-edge approach to competitive intelligence. By collecting and analyzing online competitive data, we transform it into actionable insights, enabling retailers to make smarter pricing and merchandising decisions for profitable growth.

Combined with the right data foundation and building a single source of truth

Data Platforms

Unify data assets

Data governance

Democratize data securely

Enterprise Ops

Automate monitoring & observability

Decision systems

Fuel intelligent insights

Retail innovation for real results

>40%

Increase in sales achieved through targeted product recommendation campaigns

230%

Growth in redemption revenue using personalized pricing, promotions, and product assortment 20%

20%

Savings in transit time for single-day orders enabled dynamic e-commerce order fulfillment

20

Number of person-days per month saved using auto-generated insights from contact center interactions

0.6MM

Incremental sales per weekend achieved through data-driven store optimization.

>40%

Increase in sales achieved through targeted product recommendation campaigns

230%

Growth in redemption revenue using personalized pricing, promotions, and product assortment 20%

20%

Savings in transit time for single-day orders enabled dynamic e-commerce order fulfillment

20

Number of person-days per month saved using auto-generated insights from contact center interactions

0.6MM

Incremental sales per weekend achieved through data-driven store optimization.

Fractal Forward

NRF 2024 Retail Trends

NRF 2024 showcased retail’s AI, unified commerce, and data focus.
Advanced A/B testing, Generative AI, and competitive intelligence spotlighted industry adaptability. Amid store resilience and evolving supply chains, companies will prioritize agility and innovation for sustained success.

Know more

CASE STUDY