$600K
Annual savings
93%
Query accuracy rate
30%
Query accuracy boost
User-driven enhancements
The challenge
Consolidating procurement data from disparate sources
A global energy company’s procurement team struggled with siloed data scattered across SharePoint repositories and diverse web sources. Manual retrieval methods created a cumbersome process for onboarding suppliers, training new staff, and tracking performance. Without a unified knowledge retrieval system, it was costly and time-consuming to ensure compliant procurement policies across regions.
Key challenges
Multiple SharePoint owners, sources and formats
Limited visibility for supplier performance
Difficulty maintaining policy compliance
Inefficient manual data retrieval
The solution
Deploying Knowledge Assist for streamlined procurement data
Automated insights
Topic modeling and tagging
Competitive article analysis
Market trends ingestion
Q&A interface
Multi-lingual support
Domain-specific queries
Context-sensitive article summaries
Implementation approach
1
LLM-driven analysis
Azure OpenAI integration
Robust security
Persona-based access
2
Smart policy aggregation
Customized data crawling
Real-time updates
Streamlined compliance
3
Ongoing refinement
User feedback loops
Error monitoring and audits
Agile development
The impact
Knowledge Assist boosts accuracy to deliver savings
Optimized operations
93%
Response accuracy
Real-time insights
Rapid data retrieval
Streamlined onboarding
Actionable intelligence
30%
Better query accuracy
Better decision-making
Minimized manual errors
Reduced operational silos
Transformative results
$600K
Annual savings
Strengthened engagement
Enhanced performance
Global adoption
Looking ahead
Global scaling
Rolling out solution to procurement teams worldwide
Proactive insights
Anticipating procurement trends with predictive analytics
Next-gen compliance
Automating regulatory updates globally
