The 2021 Forrester Wave™ on Customer Analytics Service Providers will help businesses looking to drive impact to their end customers intelligently. The 30-criterion evaluation highlights the 11 most significant service providers in the space. The full report elaborates on the trends and guides you to choose the right provider that

  • Verticalizes services
  • Humanizes customers with design research teams
  • Takes a disciplined approach to privacy and AI ethics

Fractal takes immense pride in being listed as a Leader in Customer Analytics by the Forrester Wave™ and is always committed to working alongside clients to solve complex business challenges and drive better decisions.