Drive Growth. Deliver Value

Elevate your customer experience with adaptable and scalable AI solutions to scale in disruptive environments.

Customer Analytics

Our AI-driven Customer Analytics Suite helps you get to know your customers better than ever before. Unlock fresh revenue opportunities by tapping into customer needs and preferences from every angle, gaining insights that can fuel growth in marketing initiatives, loyalty programs, or eCommerce platforms. Get ready for a powerful boost of personalized customer experiences!

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Merchandizing Analytics

With our merchandising solutions, you get the power of making insightful decisions that drive ROI and increase Profitability. Unlock potential in your Plan to Sell cycle with intelligent choices today!

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Supply Chain Analytics

Our Supply Chain solutions give our clients the edge they need to stay competitive, keeping their distribution networks customer-oriented and efficient while reducing environmental impact. Streamlined operations mean greater savings on costs – ultimately delivering more value in every step of the supply chain process.

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Store Operations Analytics

Our Store Ops services provide a powerful arsenal of tactics to help your organization get the most out of their store operations. Increase sales, boost productivity and reduce costs while simultaneously improving customer service levels – all with just one solution!

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Retail media network

Retail Media Networks 360 empowers retailers to optimize digital channels and maximize revenue through a real-time, AI-powered platform. Our team of retail industry experts leverages strong data foundations to enable self-service capabilities, precise audience targeting, comprehensive campaign performance analysis, and advanced measurement techniques.

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Competitive Intelligence

Fractal’s AI-driven solution offers retailers a cutting-edge approach to competitive intelligence. By collecting and analyzing online competitive data, we transform it into actionable insights, enabling retailers to make smarter pricing and merchandising decisions for profitable growth.

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Combined with the right data foundation and building a single source of truth
Data Platforms

Unify data assets

Data governance

Democratize data securely

Enterprise Ops

Automate monitoring & observability

Decision systems

Fuel intelligent insights

Retail innovation for real results

>40%

Increase in sales achieved through targeted product recommendation campaigns

230%

Growth in redemption revenue using personalized pricing, promotions, and product assortment 20%

20%

Savings in transit time for single-day orders enabled dynamic e-commerce order fulfillment

20

Number of person-days per month saved using auto-generated insights from contact center interactions

0.6MM

Incremental sales per weekend achieved through data-driven store optimization.
>40%
Increase in sales achieved through targeted product recommendation campaigns
230%
Growth in redemption revenue using personalized pricing, promotions, and product assortment 20%
20%
Savings in transit time for single-day orders enabled dynamic e-commerce order fulfillment
20
Number of person-days per month saved using auto-generated insights from contact center interactions
0.6MM
Incremental sales per weekend achieved through data-driven store optimization.
REPORT

Future of Retail

The pandemic and economic recession have disrupted the retail market, making the future uncertain. At Fractal, we’ve conducted extensive research over the past four months to predict where the industry is headed and present insights on six categories. Our research helps retailers be better prepared and stay ahead of the curve in the ever-evolving retail industry. Don’t miss out on this opportunity to access our comprehensive research to make informed decisions.

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CASE STUDY
CASE STUDY

The race against shrinkage losses

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CASE STUDY

Retelling retail with a $25 million catch

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CASE STUDY

The Billion-hour manufacturing breakthrough

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CASE STUDY

Enabling dynamic order fulfilment with inventory optimization

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CASE STUDY

A retailer targets offers to increase redemption revenue by 230%

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CASE STUDY

How AI enabled a Fortune 500 company to improve its customer care interactions and operational performance up to 20%

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WHITEPAPERS
Retail

Retail: Inflection point data & analytics

Retail

DTC to DX: Welcome to the age of relevance

WHITEPAPERS
Retail

Retail: Inflection point data & analytics

Retail

DTC to DX: Welcome to the age of relevance

OUR PERSPECTIVE
15+ Industry partnerships (Cloud, Data, Tech)
Recognition & awards
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Leader

The Forrester Wave™: Customer Analytics Service Providers, Q3 2021

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Honorable Mention

Magic Quadrant for Data and Analytics Service Providers

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Great Place to Work, USA

Retail
Retail
Our Experts
Retail
Dipita Chakraborty
Dipita Chakraborty

Chief Practice Officer ​

Retail
Mrunali Majmudar Sathe
Mrunali Majmudar Sathe

Chief Practice Officer ​

Retail
Prithwish Dev
Prithwish Dev

Vice President – Global Client Development

Retail
Abhishek Yadav
Abhishek Yadav

Vice President Sales – Retail & Distribution

Retail
Satish Kumar
Satish Kumar

Consulting and Advisory Leader, Retail

Retail
Seema Agarwal
Seema Agarwal

Client Partner, Consulting Retail

Retail
Manish Mahajan
Manish Mahajan

Client Partner, Consulting Retail

Retail
Dorian Grech
Dorian Grech

Principal Client Partner

Retail
Mila Novakovic
Mila Novakovic

Principal Consultant, Consulting Retail

Retail
Derek Dietrich
Derek Dietrich

Account leader, Retail

Retail
Gautam Harinarayanan
Gautam Harinarayanan

Engagement Manager, Retail

Retail
Chinmay Navre
Chinmay Navre

Senior Manager, Strategic Marketing

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