Awards and Recognitions

Now Tech: Customer Analytics Service Providers, Q2 2021

Forrester defines Customer analytics service providers as ones that help their clients transform customer data into analytical insight to optimize customer decisions and design customer-focused programs and initiatives that drive acquisition, retention, cross-sell/upsell, and improve the customer experience.

April, 2021

Fractal has been mentioned under ‘’Midsize -$20M to $200M in annual category revenue’’

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Now Tech: AI Consultancies, Q1 2021

Forrester defines the AI consultancies as: AI consultancies are service provider firms that bring a holistic approach across people, process, technology, and data science to help enterprises transform with AI-driven systems and experiences for competitive advantage.

April, 2021

Fractal has been featured under ‘Midsize -$25M to $1B in annual category revenue category’

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The Forrester Tech Tide™: Customer Insights Methods, Q2 2021

Forrester Definition: Anomaly detection uses machine learning to automatically detect events or anomalies that fall outside a pattern and notifies users via alerts to further investigate using root-cause analysis, to find reasons for an anomaly, and recommend appropriate action.

April, 2021

Eugenie.ai has been mentioned under ‘Anomaly detection’ category.

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Innovation Insight for AI-Enabled Diagnostic Imaging Interpretation for Healthcare Provider CIOs

Gartner description, AI-enabled diagnostic imaging interpretation is being applied to many radiological procedures, such as X-ray studies, magnetic resonance imaging (MRI) exams and computed tomography (CT) scans.

April, 2021

Qure.ai has been featured as a representative vendor.

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Now Tech: Marketing Measurement And Optimization Solutions, Q2 2021

Forrester defines Marketing Measurement & Optimization Solutions as ones that help enterprises make decisions on marketing budget impact, channel-partner strategy and to forecast outcomes of alternative marketing plans.

April, 2021

Fractal has been mentioned as a Key provider under ‘’Midsize -$7M to $55M in annual category revenue’’

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Natural Language Processing Use Cases For Financial Services In Asia Pacific

The report features various Insurance used cases highlighting the problem statements for each, methodologies, and approaches adopted by various vendors and overall client's business value achieved.

February, 2021

Fractal’s Insurance used case has been featured in the above report.

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Now Tech: AI Consultancies In Asia Pacific, Q1 2021

This report focuses specifically on the presence and breadth that AI consultancies offer to clients based in the Asia Pacific region

January, 2021

Fractal has been mentioned as a representative provider in <$20M in annual category revenue under Analytics services provider category.

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Get Your Design System Right: Approach It Like A Product

November, 2020

Fractal has been featured and quoted in the above report on Design Systems by Gina Bhawalkar.

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Emerging Technologies and Trends Impact Radar: Artificial Intelligence

The Emerging Technologies and Trends Impact Radar is an analysis of the maturity, market momentum, and influence of emerging technologies and trends in AI.

October, 2020

Fractal has been mentioned in the ‘AI Implementation and Operations Services’ category

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Fractal rated in the Top 100 Best Workplaces for Women in 2020 by Great Place to Work® Institute

September, 2020

Fractal has previously featured in India’s Great Places to Work list for 2016, 2017, and is a certified Great Place to Work for 2018, 2019, and 2020

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Emerging Technologies and Trends Impact Radar: Artificial Intelligence in Retail, 2020

Fractal has been mentioned in the ‘AI-related business and technology services’ category

August, 2020

The Emerging Technologies and Trends Impact Radar is an analysis of the maturity, market momentum, and influence of emerging technologies and trends in the Retail industry.

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Market Guide for Supply Chain Strategy and Operations Consulting

Fractal Analytics has been listed as a Representative vendor in the Gartner Market Guide for Supply Chain Strategy and Operations Consulting.

August, 2020

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Hype Cycle for Analytics & BI, 2020

Fractal has been mentioned under ‘Data and Analytics services’ & category.

August, 2020

Data and analytics (DA) services are the consulting, implementation and managed services for decision support, analytics (including data science and machine learning) and data management capabilities that support an organization’s fact-based decision making and enable digital business.

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Hype Cycle for U.S. Healthcare Payers, 2020

Fractal has been mentioned under ‘’AI Strategy for Healthcare Payers’’

August, 2020

Artificial intelligence (AI) applies advanced analytic and logic-based techniques to support and automate decisions, to offer interpretation of events and to take actions. Many applications of AI technology extend to healthcare payer functions. The AI strategy for healthcare payers profile tracks the adoption of formal, enterprisewide AI strategies by U.S. healthcare payers.

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Hype Cycle for Healthcare Providers, 2020

Qure.ai has been mentioned under ‘AI-Enabled Diagnostic Imaging Interpretation’ category.

August, 2020

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Hype Cycle for Digital Care Delivery Including Telemedicine and Virtual Care, 2020

Qure.ai has been mentioned under ‘AI-Enabled Diagnostic Imaging Interpretation’ category.

August, 2020

AI-Enabled Diagnostic Imaging Interpretation - AI-enabled diagnostic imaging interpretation uses deep learning techniques and categorization technology on very large sets of medical images in order to create workflows and algorithms that allow for faster and more accurate reading of X-ray studies, MRI exams and CT scans.

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Hype Cycle for Hybrid Infrastructure Services, 2020

Fractal has been mentioned under ‘AI-Related C&SI Category’

July, 2020

AI-related consulting and system integration (C&SI) services refer to strategy, design and implementation services offered by service providers to leverage artificial intelligence. Services include design thinking, ideation, reconfiguring or redesigning business or IT processes, evaluating technologies, architecting, and COE setup and management.

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Hype Cycle for Data Science and Machine Learning, 2020

Fractal has been mentioned under ‘AI-Related C&SI Category’

July, 2020

AI-related consulting and system integration (C&SI) services refer to strategy, design and implementation services offered by service providers to leverage artificial intelligence. Services include design thinking, ideation, reconfiguring or redesigning business or IT processes, evaluating technologies, architecting, and COE setup and management.

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Competitive Landscape: Data and Analytics Service Providers

July, 2020

Gartner Competitive Landscape represents vendors and services providers in different categories- Implementation providers, Pureplay providers, Management IT consultants, Data Providers, Cloud MSP’s, BPO providers and Crowdsourcing providers. Fractal has been profiled as one of the six providers that exhibit strong traction in the D&A service market, exemplifying different approaches and competitive strategies. The profile write up also mentions Cuddle.ai, Qure.ai, Eugenie.ai, Trial Run & ConsumerHub.

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Hype Cycle for Application Services, 2020

Fractal has been featured under ‘AI-Related C&SI’ & ‘Data and Analytics services’

July, 2020

AI-related consulting and system integration (C&SI) services refer to strategy, design and implementation services offered by service providers to leverage artificial intelligence. Services include design thinking, ideation, reconfiguring or redesigning business or IT processes, evaluating technologies, architecting, and COE setup and management. Data and analytics (DA) services are the consulting, implementation and managed services for decision support, analytics (including data science and machine learning) and data management capabilities that support an organization’s fact-based decision making and enable digital business.

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Hype Cycle for Business Process Services, 2020

Fractal has been mentioned under ‘AI-Related C&SI Category’

July, 2020

AI-related consulting and system integration (C&SI) services refer to strategy, design and implementation services offered by service providers to leverage artificial intelligence. Services include design thinking, ideation, reconfiguring or redesigning business or IT processes, evaluating technologies, architecting, and COE setup and management.

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The Forrester Wave™: Specialized Insights Service Providers, Q2 2020

Featured as a ‘Leader’ among the 12 providers that transform businesses by scaling customer analytics across organizations by improving all aspects of customer experience.

June, 2020

Analyst Brandon Purcell mentions, Fractal Analytics owns the Final Mile of analytics. Fractal knows that customer analytics is only half the battle, while the other half is implementing the resulting insights in a meaningful way. That’s why in 2018 the vendor acquired Final Mile, a behavioral science company focused on activating analytics to influence consumer and social behavior. Fractal invests a good chunk of its revenue into R&D, and the result is a slew of products that accelerate time-to-value, such as Customer Genomics, its continuously learning personalization engine. Internally, Fractal has fully embraced the ethos of client centricity, as client NPS is its most important metric and informs bonus payouts across the company from top to bottom. On the surface, Fractal’s mission — to add $1 billion of value to each of its clients — seems bold yet implausible. However, it has done so for at least one client and, given its long roster of top enterprise clients, is well positioned to repeat this feat. Client references were overwhelmingly positive, though one advised less-mature clients, “If you are early in your data journey, you need to ask them for help on the basics.” Companies looking for large-scale opportunities to transform their business with analytics should consider Fractal.

More details

Emerging Technologies & Trends Impact Radar for AI in Insurance,2020

Fractal has been mentioned in the ‘Virtual assistants’ category

April, 2020

Virtual assistants help users with a set of tasks previously only made possible by humans. Virtual assistants use semantic and deep learning (such as deep neural networks [DNNs], natural language processing, prediction models, decision support and personalization) to assist people or automate tasks.

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New Tech: AI-Enabled Consumer Intelligence Solutions, Q2 2020

Fractal’s ConsumerHub has been featured as a solution in early stage of maturity

May, 2020

As defined by Forrester, consumer intelligence solutions incorporate and productize AI/machine learning and rules- or template-based capabilities that: 1) Cut across data silos, focusing on market researchers' and CI pros' needs. 2) Speed up data-to-insights and cut to the chase: insights that apply to outcomes. 3) Deliver insights types that power democratization and decision making.

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Magic Quadrant for Data & Analytics Service Providers 2020

Fractal has been included as an Honourable vendor under “Pure play Data & Analytics Providers” category

February, 2020

Data and analytics service providers enable the delivery of selective initiatives focused on trusted data-driven insights and decision making for business leaders. This research helps guide data and analytics leaders in the evaluation phase of service providers. Honourable mentions were introduced to include those players who have a significant presence but could not met the revenue criteria. In the report, Honourable mentions are defined as –“ These service providers were not included as they did not meet the inclusion criteria, but each has significant market presence nonetheless

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Now Tech: AI-Based Text Analytics Platforms, Q1 2020

Fractal has been mentioned as a representative provider in <$10M in annual category revenue.

February, 2020

Forrester defines AI-based text analytics as: Machine-learning- and rules-based analytics technology that mines semi structured and unstructured text data sources and extracts structured information (such as keywords, concepts, entities, topics, sentiment, emotion, and intent) to analyse the findings for correlations, trends, outliers, patterns, and anomalies

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Forrester Now Tech: Insights Service Providers, Q1 2020

Fractal is listed as a representative provider in $100M to $1B in annual category revenue

January, 2020

Forrester defines insights services as: Services that define specific functional or vertical business use cases, then combine data services, advanced analytics, and/or AI to deliver actionable business insights, with implementation support and monitoring to ensure successful business outcomes.

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Hype Cycle for Healthcare Providers, 2019; and Hype Cycle for Digital Care Delivery Including Telemedicine and Virtual Care, 2019

Qure.ai has been featured under 'AI-Enabled Diagnostic Imaging Interpretation*' in both these reports.

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7 Key Contract Terms to Consider When Buying Data and Analytics as a Service

Fractal has been mentioned under ‘D&A as a Service’ category in the above report.

December, 2019

The era when all analytics functions could be done in-house has passed. Data and analytics strategies today rely on sourcing and vendor management leaders to engage with D&A service partners and ensure robust terms related to data protection and security as well as clear pricing and ease of exit.

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Hype Cycle for U.S. Healthcare Payers, 2019

Fractal has been mentioned under 'AI for Healthcare Payers*' category. *AI for Healthcare

July, 2019

Payers - Artificial intelligence (AI) is an IT system that can change behavior, without being explicitly programmed, based on collected data, usage analysis and other observations. Many applications of AI technology extend to healthcare payer functions. This profile tracks the adoption of formal, enterprise-wide AI strategies by U.S. healthcare payers.

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Hype Cycle for Supply Chain Strategy, 2019; and Hype Cycle for Business Process Services, 2019

Fractal has been mentioned under the 'SCM BPaaS*' category in both these reports

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Now Tech: Marketing Measurement And Optimization Solutions, Q3 2019

September, 2019

Fractal has been mentioned as a key provider for ' Marketing Measurement & Optimization Solutions’

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Forrester New Tech: Enterprise Computer Vision Solutions, Q3 2019

August, 2019

Forrester defines Computer Vision solutions as ones that give enterprises unprecedented intelligence about their documents, people, products, and equipment and enable new features, products, and services.

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Fractal Analytics on the Great Place to Work® list for 2019

Fractal has been certified as a Great Place to Work for 2019 in India by The Economic Times in partnership with the Great Place to Work® Institute. Fractal has been recognized as the 3rd best in Professional Services Industry.

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Market Guide for Data and Analytics Service Providers 2019

June, 2019

Fractal Analytics has been listed as a Representative vendor in the Gartner Market Guide for Data and Analytics Service Providers

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The Forrester Wave™: Customer Analytics Service Providers, Q2 2019

May, 2019

Featured as the ‘Leader’ among the 12 providers that transform businesses by scaling customer analytics across organziations by improving all aspects of customer experience.

Analyst Brandon Purcell mentions, “Fractal Analytics owns the Final Mile of analytics. Fractal knows that customer analytics is only half the battle, while the other half is implementing the resulting insights in a meaningful way. That’s why in 2018 the vendor acquired Final Mile, a behavioral science company focused on activating analytics to influence consumer and social behavior. Fractal invests a good chunk of its revenue into R&D, and the result is a slew of products that accelerate time-to-value, such as Customer Genomics, its continuously learning personalization engine. Internally, Fractal has fully embraced the ethos of client centricity, as client NPS is its most important metric and informs bonus payouts across the company from top to bottom. On the surface, Fractal’s mission – to add $1 billion of value to each of its clients – seems bold yet implausible. However, it has done so for at least one client and, given its long roster of top enterprise clients, is well positioned to repeat this feat. Client references were overwhelmingly positive, though one advised less-mature clients, “If you are early in your data journey, you need to ask them for help on the basics.” Companies looking for large-scale opportunities to transform their business with analytics should consider Fractal.”

More details

Magic Quadrant for Data and Analytics Service Providers, Worldwide

Fractal Analytics has been included as an Honorable vendor under “Pure play Data & Analytics Providers” category

February, 2019

Honorable Vendor - These service providers were not included as they did not meet the inclusion criteria, but each has significant market presence nonetheless. Depending on product, resourcing objectives, size of project, geography or other factors, one of these may be a better match for you. Some providers focus only on a single D&A service, business or delivery model, or geography; some are smaller in size.

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Now Tech: AI Consultancies in APAC, Q1 2019

Fractal has been mentioned under ‘Mid-size consultancies: AI”

July, 2019

This report focuses specifically on the presence and breadth AI consultancies offer to clients based in the Asia Pacific region

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Now Tech: B2B Analytics And Measurement Providers, Q4 2018

Fractal has been mentioned under 'Large Vendors: B2B Analytics And Measurement”

Vendors in this space span a wide range of capabilities — B2B data providers with analytics capabilities, predictive analytics vendors, attribution players, and marketing technology providers

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The Forrester Wave™: Specialized Insights Service Providers, Q3 2018

Fractal has been mentioned as a “Strong Performer” in the Forrester Wave

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The Forrester Wave™: Marketing Measurement And Optimization Solutions In Asia Pacific, Q4 2018

Fractal has been mentioned as a “contender” in this wave for APAC market

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Market Guide for Data & Analytics Service Providers

Fractal Analytics has been listed as a Representative vendor in the Gartner Market Guide for Data and Analytics Service Providers

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Data Science and Machine Learning Solutions: Buy, Build or Outsource?

Fractal has been mentioned in the Specialist midsize consultancies — These analytics service providers operate in multiple markets, but focus specifically on a range of analytics and ML solutions and services

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Doing Machine Learning Without Hiring (More) Data Scientists

Fractal Analytics has been mentioned as a specialized third party consultancy firm in the data analytics space.

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Smart Vision: Seven Steps to Get Started With Image and Video Analysis in Your Organization

Qure.ai has been featured as a vendor for object recognition for patient monitoring and diagnosis/decision aids for the healthcare industry.

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Innovation Insight for Video/Image Analytics

Qure has been featured as vendor for diagnostic and decision aids for the healthcare industry.

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Hype Cycle for Healthcare Providers, 2018′ and Hype Cycle for Digital Care Delivery Including Telemedicine and Virtual Care, 2018

Qure.ai has been featured under 'AI-Enabled Diagnostic Imaging Interpretation*' in both these reports.

July, 2018

*AI-Enabled Diagnostic Imaging Interpretation - AI-enabled diagnostic imaging interpretation uses deep learning techniques and categorization technology on very large sets of medical images in order to create workflows and algorithms that allow for faster and more accurate reading of X-ray studies, MRI exams and CT scans.

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Hype Cycle for U.S. Healthcare Payers, 2018

July, 2018

Fractal has been mentioned under 'AI for Healthcare Payers*' category. *AI for Healthcare Payers - Artificial intelligence (AI) is an IT system that can change behavior, without being explicitly programmed, based on collected data, usage analysis and other observations. Many applications of AI technology extend to healthcare payer functions. This profile tracks the adoption of formal, enterprise-wide AI strategies by U.S. healthcare payers.

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Hype Cycle for Supply Chain Strategy, 2018 and Hype Cycle for Business Process Services, 2018

July, 2018

Fractal has been mentioned under the 'SCM BPaaS*' category in both these reports *SCM BPaaS - Supply chain management (SCM) business process as a service (BPaaS) is an externally provisioned service. Processes tend to be very standardized and are often delivered on a unified one-to-many cloud-sourced technology platform. SCM BPaaS examples include manufacturing support processes, such as compliance and regulatory reporting, freight forwarding, customs processing, aftermarket services, supply chain analytics and sourcing.

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Now Tech: Marketing Measurement And Optimization In Asia Pacific, Q3 2018

July, 2018

Fractal has been mentioned as a vendor for 'APAC Marketing Mix & Optimisation Solutions'

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Enterprise Artificial Intelligence (AI) Services 2018

Mentioned as a representative vendor to be considered under ‘Machine/Deep Learning’ category

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Market Guide for Supply Chain Strategy and Operations Consulting

Featured under the ‘Specialist Service Providers Offering Supply Chain Strategy and Operations Consulting’

Supply chain and operations consulting is a specialized form of business operations consulting, which Gartner defines as: "Transformation advisory services for all business operations in an organization across all industries. These include process re-engineering, improvement, optimization and standardization aligned with business strategy"

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Market Guide for Data Science and Machine Learning Service Providers

Jorgen Heizenberg | Alexander Linden | Jim Hare | Nigel Shen | Ehtisham Zaidi

October, 2017

Named as a representative vendor under “Data Science and Machine Learning Service Providers” category

Named as a representative vendor under “Data Science and Machine Learning Service Providers” category

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The Forrester Wave™: Customer Analytics Service Providers, Q3 2017

Featured as the 'Leader' among the 10 providers that transform big customer data into big value.

Analyst Brandon Purcell mentions, “Fractal Analytics raises the bar by turning its analytics inward. Fractal Analytics feverishly tracks Net Promoter Scores (NPS) for its client engagements and bakes it into individual goals. The CEO personally congratulates team members who work on high-NPS projects; this is refreshingly unique, as many other CASPs do not internalize their own analytical best practices. NPS (and revenues) for customer analytics continue to rise at Fractal due to 1) its ability to attract high-quality data scientists who further develop their skills through Fractal’s Academy of Analytics and 2) its continued productization efforts of offerings like Customer Genomics, its proprietary customer data model, and Cuddle, its AI-enhanced business intelligence (BI) solution. Since many of Fractal’s resources are newly minted data scientists, they sometimes lack the deep vertical and domain expertise that other providers in this evaluation bring to the table. Also, most client references we spoke with use Fractal for analytical staff augmentation, but Fractal is also well positioned to partner with its clients on strategic transformations.”

More details

Analytics Platform/Solution Provider of the Year award by Frost & Sullivan

June, 2018

Fractal won the 'Analytics Platform/Solution Provider of the Year' award by Frost & Sullivan, a leading independent research firm, at their 2018 India ICT Awards which was held in New Delhi on June 21st.

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Best Artificial Intelligence solution award in the Credit Scoring category at Artificial Intelligence Worldwide Software Vendor Selection Event organized by AGOS in collaboration with Nuvolab.

Making its way through 300 participating tech vendors, Fractal team developed three credit scoring models useful for a “multi-layer” analysis which can clean data, create benchmark and reduce inference, as well as recalibrate the models, thanks to training system. This technology will help AGOS to provide more fund with a lower churn rate.

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Other Vendors to consider for Modern BI and Analytics

Rita L. Sallam | Cindi Howson | Carlie J. Idoine | James Laurence Richardson | Joao Tapadinhas | Thomas W. Oestreich | Shubhangi Vashisth

August, 2017

Cuddle.ai named as a product under "Augmented Data Discovery" category

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Hype Cycle for U.S. Healthcare Payers, 2017

Brad Holmes | Jeff Cribbs | Bryan Cole

July, 2017

Named as a sample vendor under ‘AI for Healthcare Payers’

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Hype Cycle for Digital Care Delivery Including Telemedicine and Virtual Care, 2017

Thomas J. Handler, M.D. | Mike Jones

July, 2017

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Fractal Analytics on the Great Place to Work® list for 2017

Ranked among the top 100 best companies to work for 2017 in India by The Economic Times in partnership with the Great Place to Work® Institute.

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The Gartner Digital Commerce Vendor Guide, 2017

Jason Daigler | Penny Gillespie | Mike Lowndes | Sandy Shen | Mark Lewis | Yanna Dharmasthira

July, 2017

Named as a Sample Vendor under the 'Digital Personalization Engines' category

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Magic Quadrant (MQ) for Business Intelligence and Analytics Platforms

Rita L. Sallam | Cindi Howson | Carlie J. Idoine | Thomas W. Oestreich | James Laurence Richardson | Joao Tapadinhas

February, 2017

Fractal Analytics (Cuddle.ai) mentioned as one of the emerging and next-generation innovative modern BI and analytics platforms vendors for “Smart Data Discovery”* category in the MQ report.

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TechRadar: Artificial Intelligence Technologies, Q1 2017

Mentioned as one of the vendors for Machine Learning Platforms.

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TechRadarTM: Artificial Intelligence Technologies And Solutions, Q1 2017

Fractal Analytics (Cuddle.ai) mentioned as one of the vendors for AI - enhanced analytics solutions

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The Insights Services Directory, Q3 2017

Fractal Analytics (CAE) listed as one of the Insights Services platforms

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