Neelam Dhawan

Neelam is currently a Non-Executive Director at ICICI Bank Limited, Capita PLC and Yatra Online Inc. She is also the Chairperson of Capillary Technologies, a young startup. She is on the Governing Board of IIIT, Delhi. She also advises and mentors various organizations on business transformation.

She was on the Supervisory Board of Royal Philips, Netherlands (2012 to 2022) and the Head of IBM India Advisory board from December 2018 till August 2020.

Over several years, leading business journals such as Fortune, Forbes and Business Today have recognized her as one of the Most Powerful Women in Business.

Her main area of expertise is managing complex technology businesses in highly matrixed organizations. She has experience of IT transformation across multiple industries: banking and finance, telecommunications, manufacturing, health care and government.

Neelam has been a key participant in shaping the IT industry in India. Her career span covered the industry’s major milestones and had the opportunity to work alongside the key architects of the sector in India. She was on the NASSCOM Executive Council from 2009 to 2017 and made significant contributions to the industry strategy and public policy frameworks. She is passionate on encouraging Diversity at Work and also Women in Technology. She has been working on various initiatives to encourage STEM education for girls.

Neelam is an Economics Graduate from St Stephen’s College, Delhi University. She also has a MBA degree from Faculty of Management Studies, University of Delhi, India.