Our Thinking

In case you missed

Delinquency management
Fireside chat: Transforming Digital Customer Experience at Scale
How to measure the ROI of AI
Humanizing the customer experience in telecom
Better AI needs better design
How to measure the ROI of AI
Delivering unified customer experience
How to measure the ROI of AI
Innovation is core to a winning analytics and digital transformation
Digital Transformation at AllianceBernstein
Transforming order to cash using advanced analytics
AI’s apparel eye
AI Predictions for 2020
AI Disruption Roadmap
How Artificial Intelligence Is Helping CPG Brands vs. Amazon
Non-conscious design for behavior change
Fractal CAB 2017 - Humanizing AI - Srikanth Velamakanni
How Fidelity’s automated digital advice solution is transforming wealth management for investors and advisors
AI to Unlock The Buying Power of Millennials For CPGs
AI meets BI
Fueling digital sales transformation with AI
Preventing unnecessary ER visits to reduce health care costs
Redefining growth in a zero-sum game environment
Transforming enterprise analytics and BI in seven steps
The evolving role of AI in effectively combating cybercrime
Personalizing customer journeys to win in today’s insurance market
Enhancing Trade Investment Management Effectiveness (TIME) for CPGs
Customizing big data strategies to drive success in deployment
Evolving the role of the retail store in an omnichannel world
Dr. Li Deng on the future of AI
(Machine) Learning to make great decisions
Influencing C-suite to advance analytics adoption
Harmonizing data across the enterprise to enable powerful analytics